Gulf Cost Auto Recovery TX 78405

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Debby Desmarais

Friendly, helpful personnel - also fast to respond when help was needed! The driver as well as staff went out of their way to make things easier for us throughout the process. I was married to the owner of a wrecker service in central Texas, and I would very highly recommend CC Wrecker Service & Gulf Coast Auto Recovery to everyone. Any bad reviews probably are from people who had their vehicles repossessed!

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Lina Lara

Illegally and wrongfully towed my 2017 Toyota Tundra truck from my work on 3/08/21. It was immediately reported stolen. Two weeks later CCPD located it, unfortunately the claim was processed by my insurance so I could not get my truck back. When I was notified by CCPD and called to ask how it got there no questions were answered and the lady on the phone was extremely rude. I was allowed to get my things once I turned over the keys and was watched as I retrieved my belongings from the truck, including my 4 month old daughters carseat. My car charger was missing. Owner tried to explain to me what happened and blamed it on the company they were repoing for and even said it was called in to CCPD to verify the last four of the VIN when according to CCPD it was not EVER called in. Apparently my license came back as a repo for a Tundra in Dallas. The detective had a hard time verifying anything with them eitjer. This is really disgusting and awful that this place is in business operating against the law. The only compensation the owner gave was his card for a free tow like I would ever want to use such an unprofessional company.

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Rodney Brown

Terrible customer service. They towed our company vehicle from our own property without notifying us and then made the whole process difficult to get our vehicle back. Their uneducated staff was not trained correctly to identify the paperwork we provided to them was correct. They would not call me back which delayed the process in attempt to keep the vehicle longer to incur more fees. Not enough staff on-hand to help retrieve the vehicle in a timely manner and they were rude. DO NOT USE THIS COMPANY.