Back To Life Towing,Inc VA 23150

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Deja Martin

After waiting for multiple drivers to get back with me I called back to life for a tow job and got my car home . My alternator went bad and the driver even charged my battery so I could get into my car. 10/10 customer service

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Pitchfork (Sotas)

One of the worst companies. Drivers are rude. There are new scratches all over my car. The correct address also 500 Ohio st but they don't tell you that until you go to the address listed on Google I wouldn't recommend this place to anyone. Highest prices around and complete disregard to your vehicles

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Kevin Garcia

Rented a truck through Budget Truck Rental. The truck was confirmed to be ready same day. Once I got to the location, I was shocked to find the location was closed even though business hours on the door clearly stated 8am-2pm. The sign had an after hours number that I contacted. I spoke to a gentleman and notified him I was at the location to pick up my budget truck I had reserved. He told me that he didn’t have anymore trucks. He had lent his last one this morning and didn’t have any left. I asked him what we could do about the situation as I reserved the truck and had received confirmation the truck would be ready for me. I needed to be on the other side of the city in the next 30 minutes and I needed a truck with me. He told me call another location 30 minutes in the opposite direction of where I needed to go and see if they have one. I told him I did not think that was my responsibility. The transaction I completed was at this location and if the truck wasn’t available, then I should not have received confirmation that it wasn’t. I asked him why I received a confirmation if he didn’t have any trucks available and he gave me no answer. He stated he didn’t have any other solutions for me other than to call the other location. Very poor service from this location. Wouldn’t dream of going to this location for any other services they may provide.