AutoZone Auto Parts NY 11385

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Liridon Bajrami

Went to go get my engine light check from a scanner. Young lady rudely and fast said “NO!” After another team member asked “is the scanner working?” And his response was “its not working right now”. What it seems to me was they didn’t want to assist. But i seen two scanners hanging on the shelve. Pretty sure one of them worked. Stay away from this place if you want assistance from young employees that arent knowledgeable about car parts besides what they read off them computers.

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Yougot Reviewed

The 2 team members working on January 8th 2026 from around 10-11 were very unprofessional, using foul language like it’s the hood and throwing off tasks to others. I walked out and went to Advanced Auto Parts and was the staff was a lot more professional and I was treated with respect.

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Robinson Giraldo

I had a very disappointing experience at this AutoZone location. I purchased a car battery along with other items. The initial employee who assisted me was professional; however, once I completed my purchase, he went to the back of the store. When I asked if battery installation was available, I observed two employees behind the counter vaping and laughing. One of them responded to my question in Spanish by sarcastically asking, “And the tip?”, followed by saying, “I don’t work for that.” This interaction was highly unprofessional and inappropriate for a customer-facing environment. AutoZone is a well-known brand, and this type of behavior does not align with the level of service and respect customers should expect. I hope corporate management reviews this location’s customer service standards and addresses the conduct of the staff. This experience was unacceptable and very disappointing.