B & S Wreckers TX 77905

R

Roger Covarrubias

Incident that happened today 10/31 with B & S Wreckers completely failed us when we needed them most. I got into an accident after hitting a deer around 3:00 a.m. in Karnes City, Texas, and my insurance company sent B & S Wreckers, promising a 45–75 minute ETA. When I called the first time, the dispatcher said the driver was 30 minutes away. Over an hour later, still no one. When I called again, I was told the driver wouldn’t arrive until after 8:00 a.m. — that’s over 5 hours of waiting in 40-degree weather with my 5-month-old baby, 4-year-old, and my wife stranded on the side of the road. No updates, no sense of urgency, just excuse after excuse. If your company can’t deliver or communicate honestly, don’t take the job. Families deserve better than to be left freezing in the dark waiting for help that never comes.

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Dylan GI

Really nice people, Kenneth was really respectful and helped us in the middle of the night also good prices would recommend.

M

Melissa Martinez

I would Leave negative stars if it was possible. This company is very unprofessional and no communication at all. Was told initially it was be a 45 min wait. 2hrs later was still waiting and when I called back to see the ETA then told me it would be another 10 mins. 20 mins later I called back and was then told that the driver took another call. Don’t use this service unless you wanna wait hours for your tow