Advance Auto Parts FL 33445

D

David Diaz

First off….walking in this advance auto parts is like walking into a retirement home. It’s filled with guys that have horrible customer service and absolutely no motivation to work or help the clients. I walked in with someone looking for an item and one of the guys sitting behind the register playing with his fingers says to me “yea I can’t help you just wait for him to finish” as he points at another employee in the middle of checking out a client. When It finally gets to my turn and I ask him for what I’m looking for he responds with “yea it’s somewhere over there” like how unbelievable is that. If I knew where it was I wouldn’t be asking. The only 2 people that are worth the time and money to deal with at this store is the store manager and one of the assistants and of course who would’ve guessed it they are the 2 youngest employees working there. Advance please do better and employ people that actually care about the job and about making clients happy and not guys that are 1 bite of a sandwich away from a heart attack. This is unacceptable and unbelievable. I will no longer be buying at advance auto parts and I will pass this message along to any of my family and friends to stop supporting advance in any way, shape, or form that they can. They just Lost a lifelong client that spends thousands of dollars with them a year. Unbelievable

V

Vincent L

The employees are hired from the short school bus they pick out the ones that lick the windows. Retuned a battery because they have me the wrong one in the first place and when I returned it the refund amount was different than the purchase price (less of course) and I had to wait over an hour while they called Virginia to straighten it out.

W

W. Bazemore

Went there to buy a Blend Door Actuator switch for my F150. The guy behind the counter who apparently used to work for Ford would not sale me the part I needed. He told me I need to go to the ford deasership and give them my vin# and they will give me a part # come back to the store give them the part to then he will cross reference it. Even though his computer showed several in stock. I left and went to Autozone bought the part no problem.