NAPA Auto Parts FL 32046

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Jonathan Owens

The service is the worst I've encountered across any industry. The gentleman behind the counter gave incorrect and unsolicited advice. He bragged on his knowledge and attempted to correct my apparent lack of knowledge in front of other customers that I found to be very disrespectful and rude. However, a quick Google search proved where the knowledge deficit lyed but I did not confront him. There is zero customer service and professionalism. The staff needs to be trained or retrained immediately. At this point I will not be returning to the Hilliard FL store.

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Kawaii Chibisan

Very friendly people. They helped me very quickly. I appreciate the hard work the young man did for me when it came to looking at every single battery in the store. ( Numbers faded off of mine somehow so it wasn't readable). A huge thank you for being quick to help a disabled customer. I rarely see that anymore these days.

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Corey Mitchell

Between the poor customer service, lack of parts, and lack of automotive knowledge, I don’t know how this place is still open. I’ll drive out of town to autozone just to avoid this place. Save your time and money and just go somewhere else.