Firestone Complete Auto Care FL 33781

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JOEY

I have been with this store since 1996. I've always rated it 4stars. Not today. I don't know where the old staff went since October but the main greater Philip was horrible. Came in to have my tire checked. Their tires, warrantee etc. He Tried to sell me whatever he could! I wouldn't bite on new tires (don't need them yet). I wouldn't bite on a once a year air filter ( I'll wait for oil change). I wouldn't bite on a new tire senser ( I'll wait for new tires in May). Then, to top it off wanted to charge $23+ for checing out their tire. When I questioned why, he gave me an attitude & handed me my keys, So disappointed in them.

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PA Girl

Roman was very helpful over the phone, suggesting I bring my car in for a thorough inspection instead of just giving a quote. Scott, the technician, was meticulous and honest about what my car needed, without pressuring me into unnecessary repairs. I needed rear shocks and rear tires, and Roman found the perfect fit for my driving habits, even securing a better deal than another shop. The entire process was seamless, and I appreciated the quality service during a stressful time. Highly recommend!

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Darla Mott

They were fantastic! I called at 1:30 and Saturn had an appointment for me at 2pm. They replaced a tire and did a front end alignment. With my tire warranty and lifetime alignment, I was out the door in a couple hours and $120. FABULOUS!! I love Firestone warranties and service! Thank all of you for your outstanding service today, I'm able to go to work in the morning!