St. Lucie Battery and Tire FL 32958

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Evelyn & Robert Cole-Taylor

Service Date: Tuesday morning appointment I stopped by on Monday evening right before closing to ask if I needed an appointment for an oil change. The gentleman behind the counter wasn’t rude or disrespectful, but something about the interaction felt a bit “off.” It was the end of the day, so I chalked it up to that. He went ahead and scheduled me for 8:00 a.m. Tuesday. I showed up about 8:15 a.m., apologized for being late, and told him no rush — they already had several customers waiting and I didn’t want to cut the line. He took my keys and I waited outside, working on my website while they serviced my truck. The whole process took about an hour and a half — which, to me, is fine. I prefer steady, professional work over rushed service any day. When my truck was done, I walked in — nobody else was waiting at the counter — but neither of the two people up front acknowledged me right away. Eventually the lady handling checkout gave me the total, I paid, signed the copy, and she mentioned the truck being dusty. I told her I live on a dirt road. The original gentleman agreed, made a brief comment, and that was that. That’s when it clicked: through both visits, not one of the front staff actually made eye contact with me while speaking — not even during checkout. The only person who did was one of the shop techs outside, and we had a quick, genuine exchange about the rough dirt roads. To be clear — the service itself was solid. The oil change was done right, no issues with the truck afterward, the price was fair, and the turnaround time was good. But the overall experience just felt detached — not rude, just impersonal. I appreciate the work they did and the professionalism of the shop crew, but I will not be returning. This isn’t a warning or a complaint — just my honest experience. The service was fine; the customer connection just wasn’t there. Follow-Up: After posting my review, I was contacted directly by a corporate representative named Mr. Steve, and we had a very honest, productive conversation regarding my visit to the Sebastian location. As I said in my original review, I will not return to that location — that hasn’t changed — but Mr. Steve mentioned there are many other locations across the state and asked that I consider giving another one a try. Because of his professionalism and, more importantly, his honesty, I agreed. The fact that someone from corporate took the time to reach out personally — out of over 100+ locations — says a lot. It shows they actually do care about their customers and their reputation as a company. In a time where most corporations don’t give two shits about customer experience, that kind of follow-up sets them apart. So, credit where it’s due: Mr. Steve, you’ve earned my respect — both as an individual and as a representative of a company that clearly values integrity and accountability. My original review wasn’t negative; it was simply informative. And this follow-up is too — because experiences are personal, and I can only speak for my own.

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Jeannette Gaiter

The service was good. It took about an hour, but they got started late. I'm not sure what oil changes cost here because I am new to the area, but the cost seems overpriced. After speaking with others it sounds like they are not overpriced. I'm just getting used to this srea

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H Wray

I’ve never had a bad experience at St. Lucie tire and battery. Usually, I try to make an appointment and they are always on time and they do great work. Yesterday I had no appointment my car broke down in the middle of power line Road with the assistance of a wonderful police officer and tow truck driver Got my car to St. Lucie tire and battery with no appointment and got it back in the same day! I don’t usually like to recommend people to others, but I have no qualms about doing it with St. Lucie tire and battery. They’re a business that really cares about the people that they’re serving.