Pasadena Car Care Center FL 33707

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Tracy Kemp

In just two months I spent about $1,400 here on two re-manufactured starter replacements, and my Jeep is worse than when I dropped it off. New problems appeared immediately each time — after each install, the multiple warning lights came on and $900 worth of new repairs needed. They admitted the starter had come undone or disconnected? but didn’t know how, and still it needed full replacement again only two months later. They tried to bill me for warranty work ($80 more than the last remanufactured starter) until I questioned it and the warranty causing them to backtrack, used another shop’s paperwork left in my car to push upsells without properly inspecting it. If they had inspected what they tried to sell me on they would see it was brand new… had they looked. I received my vehicle back loosely reassembled with trash left inside, a malfunctioning screen, ZERO MILES logged for a test drive. They also violated multiple FDACS requirements, especially Florida Statute §559.911. My repair was completed Sept. 12, but I wasn’t given an invoice until Sept. 16 when I went in person. It was printed that day but backdated to Sept. 15. If they’re this careless on something so small, what other violations do you think they’re ignoring? Negligence, lack of accountability, and a willful disregard of professional repair standards defined my entire experience here, leaving me to pay the price.

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Beckie Turner

Affordable and Professional My daughter takes her Jetta there and gets taken care of very quickly and professionally. It’s a comfortable wait and can definitely rely on making sure her car is in top notch shape! We recommend taking any foreign vehicle there for service!

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Bella Tubbs

The guys at Pasadena Car Care are excellent! They provide excellent customer service, wonderful prices, and are so hospitable to their customers. Just as an example, yesterday, Dave literally bought me a water with money from his own wallet when I came in after walking from my house to pick up my car. The work on my car is always well done too. I have gotten work done here numerous times and always recommend them to others when their car is acting up.