Advance Auto Parts FL 33617

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Kyesha Smith

I went inside to return something and it got returned but i also asked the man who was working today to check my battery for me he said he would and was very nonchalant about it and didn’t do it i left and came back a old man was there as well she was trying to do it for me but couldn’t find where to connect it so he wanted the younger person to do it because it was customers inside which is understandable . The young one walked pass me several times and he knew what i needed so i ended up leaving . That is poor customer service and if you are having a bad day the go home but don’t just not do what you get paid to do . Mr James was ok he did the best he could

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Joseph Vadder

Ricardo was playing around on his phone and refused to assist me. First, he scoffed at me when I asked why they didn’t have US Air Force license plate holders. Then, I needed a fuse puller or pliers to assist me and purchase fuses from them. This is the worst Advanced Auto that I have been to in the Nation and that’s why customers like myself end up going to Auto Zone. Veterans, choose a different auto parts store than this one.

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Junior Santiago

9-20-20. I come from my mec shopbon Newpor Richey. To work on my sons car. On a complete tuneup. Associate name Mr. James. On Tuesday my son call me the car it was acting up. Come back over the weekend find out one of the parts it was defective part #9029. 9-26-20. I came back to the store to replace The part. Which one it was on the defect defect for manufactory. Again I get in contact now with the same associate just sold it to my son Mr. James. . You can tell he didn’t want to work. because it was so easy for him to find the purchase. Thank God for the information did the store next to my shop gave me I was able do you know how to find the purchase of the day even without a phone number I’ll because of James they wanted to do his job. Today 9-27-20. I was coming ready to take care of the situation even the main office sent me to another place to pick up the parts. But I’ll stop on the same store this time In associate Mr. Kevin ask me how can you help me I told him what happened to my son on his car he looked at the spark plugs got the part number right away found the purchase of the day exchange the part with no top of headaches. I didn’t even have to ever explain to don’t mistake Mr. James create. Thanks to Kevin I will come back to the store next time d I’m on Tampa. I need James need a little bit more of training . And help his attitude. before we put him. On the front counter