American Coachworks LA 70726

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Kacie

I am currently parked behind the Hilton downtown. I parked here last night and have receipt and proof of purchase of parking valid until tonight. I came out over an hour ago to find my truck booted. I have called, emailed and called repeatedly for over an hour and still no response. I brought my grandchildren to enjoy a couple of days in BR, this one is half over and all we have done so far is SIT IN THE TRUCK waiting on American Coachworks to do their job....

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Mark Behrnes

UPDATE: This is in response to that incredibly condescending and unnecessary response. Which proves you’re wrong. I would NEVER take advantage of people like that!! I even explained to the rep on the phone that I was unaware of this situation and honestly thought the parking downtown was not monitored after 6. Showed zero care or interest. It’s a ghost town anyway and now I know why. I accept I was unknowingly wrong but I have zero sympathy for those who show no sympathy for others and take advantage of regular people who can’t afford these ridiculous and exorbitant fees!!! Absolutely astronomical!!! If it’s that bad and no revenue is made, sell it or repurpose it!! Doing business like this drives business away so get it while you can. Like I said, I could understand $30-$40 with the fee. I literally had to go BEG a friend to loan me $200 for food and gas until I get paid. And now when people across the country are suffering this kinda thing happen??? I will spread the word to everyone I know to tell them all about my deplorable experience and to NEVER park in that parking lot or any lots downtown. Actually, I’ll suggest to never go downtown for any reason! Hope you all are happy and sleep well at night knowing not only are you ripping people off and taking advantage of them but you are ruining downtown’s appeal and future business. Ungodly and unfair practices by you all and the property owner. Shame on you all! I park in a parking lot downtown I've parked in for decades that never use to monitor before after a certain time and come back to find my car booted!!!! Front and back!! The price to remove $222!!!!! For an hour!!! And have no reason to think anything’s changed since I last parked here for free after 6. No different sings posted nothing different. Blames it on the property owner saying three months ago they started monitoring. No clear signs near my car anywhere!!!! Parking lot wide open maybe had 8 cars total and charge that much!!! 300 x the regular rate!!!! This is outrageous!!!! A travesty!!!! And at a time when inflations high and people can barely afford food, gas, electricity!!!! That money was my gas and food money for the next week! I hope you all sleep very well at night knowing you rip people off for a living!! Taking what little money they have. But I’m sure you could care less. I could see $30-$40 parking fee and fine but good god! Can’t believe this is legal!!

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Lauren Wallace

My family member from Texas was visiting for a family emergency and was booted within 20 minutes because no visitor spots were available. While the $150 fee is high, this company tried to charge an additional $40 "officer fee" to actually remove the boot. This is a direct violation of Baton Rouge Ordinance Sec. 9:1405 and Louisiana R.S. 32:1741, which states the boot must be removed at NO additional charge once the fee is paid. This $40 fee was also hidden and not disclosed on the tag. These are predatory, fraudulent and misleading tactics used on people in distress. Please report this company if you have had a similar experience.