Billy Wood Ford LA 71342

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Michelle Monks

I have mixed emotions about this place. My salesman Lee is always polite, helpful and tends to my car's needs. The rest of the staff is pleasant but they seem to have an ever changing staff. If you need a car/truck this is the place. Definitely works with your budget and not just out for a "Sale!"

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Missy Proffer

My elderly father bought a vehicle from Billy Wood Ford in Jena. He just paid the vehicle off. He couldn't get the car to start. He had someone put a computer on it and replaced the part that the computer said. When it still would not start. He carried it to Billy Wood For and told them the part he had put on ask them to check his car out and find the problem. They said that the part had to be on timer and set it. Charged $400. Didn't have to put on new part just put on timer. Drove it home and the next day it would not start. Carried it back and it was the battery all along. Charged him another 200. The lady and the mechanic were very rude when my father ask why they hadn't figured it out the first time. He was told if he didn't like service o go somewhere else. Mechanic told him that he fixed it enough to drive it off lot. I almost bought a vehicle from them and I am glad I did not. They will not get our buiuness and we will let everyone know. This is how they treat a 82 year old disabled veteran on a fixed income. They took advantage of him because they knew he had no other option. SHAME ON YOU BILLY WOOD FORD.

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Jesselle Galapin

I spoke with Michael, and he was super nice and easy to talk to the entire time. He was very kind and made the conversation smooth and pleasant. Really appreciated his professionalism and kindness!