Liberty Mutual Insurance MA 02116

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Jeramey Humble

I haven't even paid for the policy yet, and I am already having issues. I went through the entire process of creating a quote on their website, and made it all the way to finalize and pay... Being true to myself (I hate paperless, automated messaging, and most things based in technology) I deselected the paperless discount option to see the impact on my quoted rates. It would seem that once you remove that discount from your quote, there is absolutely no way to put it back. I have navigated back through the entire process, and it can't be done. Why can't you simply put a check box there, that I can select and deslect as I see fit? Why does something so stupidly simple have to become.... Not simple? I'm not even a customer yet and I already hate this company. Unfortunately, we are all forced to participate in the national insurance scam that the law requires you to pay for, but you get penalized through skyrocketing rates if you use... Keep forking up that money and pray it's a waste, because it will become an even bigger burden if you ever actually need to use the insurance you have been paying into for years. It's all meant to keep poor people poor.

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robert dippolito

I’m a Credit Union member, the Credit Union mailed me a special discount promotion with Liberty mutual insurance. After about 10 minutes on the phone with the representative he quoted me almost $10,000 for the year on 4 cars a wife with a excellent driving record a 19 year old son with a excellent driving record and good student discount. That’s more than double what I pay now. What a scam liberty Mutual is, can’t believe anyone picks them up.

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Robert Williams

Liberty mutual insurance sucks. They are the worse insurance company ever. I had them for one week. And my car got totaled. We called them the same day and told them we will need to cancel our policy. Because they said. It was the mechanic fault. And they would not cover it. So I called and cancelled the insurance. They said. They don't want to do the paperwork. To cancel our policy. They said it's too much work. For them to do and that we would have to get ahold of the bank for them and send in proof that the car is no longer with us. I told liberty. Mutual. That it's they're responsible. To. Get the information. Sooo they sent us a letter. That we have to go to court for $1,000 because they didn't want to do the paperwork to end our policy. So they keep the policy open. Without our consent.