Hometown Automotive & Autobody MA 01746

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Robyn VanTassel

After a streak of horrible luck, my car needed body work and other things. Hometown e patience was top notch from start to finish. From the office to the finished product. My car looks like new and the whole process was easy. I couldn’t recommend a better shop for all kinds of automotive needs. Sales, towing, detailing, repairs, body work. Try do it all with class and old fashioned customer service!!!

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Mary Paquin

Bought a Chevy Sonic from there less than a month ago! When I got home the chin was dragging on the passenger side! After I had my mechanic do a full inspection on the car I brought it back. I requested my money back and they refused! They fixed the chin and tightened the dome cover gasket that was pouring out oil! Told me they changed it and they didn't. Undercarriage of the car is rotted out and it's going to cost me $500. to have it scraped down and undercoated! Guy at the desk is useless and rude! They gave me a sticker for a car that is unsafe to be on the road . Buyer beware! I did my own car fax because he said they don't due them! Update.... Drove 817 miles and check engine light came on. Went to AutoZone to have the computer code tested. Was told it's the catalytic converter and also the codes were cleared recently!They gave me an appointment next Tuesday to check it!. The warranty is 30 days or 1200 miles! I was told that I can not wait for the car! They said they would give me a ride to the pizza place down the road to wait for my car! Also was told that they read my review in which is nothing but the truth! I have requested a call back from the owner Mike and never received a call. Maybe he is busy! I've requested the $6500 back numerous times within the 30 day warranty! What I paid and what my bill of sale says are two different numbers! Update... I just called again and requested to speak with Mike the owner. I was told he wasn't in again! She said she would leave him another message. Still no call back from the owner. I spoke with someone about the catalytic converter. Told me that it's not under warranty but they will charge me to replace it. Only drove 817 miles when the check engine light came on and AutoZone said the codes were cleared recently.... I am a woman, over 60 and disabled! This is how they treat people. I will do what I need to do at this point! STAY AWAY FROM HOMETOWN AUTO IN HOLLISTON MASSACHUSETTS. They take your money, don't uphold their warranty and put a totally different amount on the bill of sale! Mike called me today and left a voicemail saying not to contact his business and my appointment has been cancelled! So they didn't repair the car which was still under warranty! And refused to give me back the money $6500 that I paid for the car! I have pictures of the car that stated what he was asking for the car! Gave me a bill of sale for $4000. No way to run a business!

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Bonnie Steinroeder

Hometown is the best! I needed some minor body work done on my car and they did the job for free. So nice and they did a great job. Thank you Hometown!