Mike's Automotive MA 02703

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Serena Lewis

The owner is extremely unprofessional. My car was brought there after it was having a minor issue, a couple days later and after putting over 2k towards it (he was never able to give any estimate when asked) it is not drive-able at all. I’ve had no car for work, and it seems he did not fix the issues either. Mike never said what work he was doing or the cost it would be, he was extremely disrespectful towards the whole situation and demanded he received over $2,000 or we wouldn’t get the car back. Do not go here, you will get ripped off. Go literally anywhere else. Have never had an experience like this at a car shop. So disappointed.

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John Lauffer

Was trying to sell my 72 Cutlass and a potential buyer brought it to his mechanic and we found out the frame needed some serious work. Brought it to Mike's and he wouldn't give me an estimate since he didn't know how bad it was until he tore into it. Turned out there were 4 pretty bad spots, but a week later it was done, and he painted/sealed the entire frame. He also refurbed the gas tank, and sorted out some exhaust pipe issues. I will admit it was quite a bit more than I was expecting (would have been even more but he gave me a break on the labor hours...said it took 68 but only charged me for 50), but he did a great job and it looks fantastic under there! Next owner will have no worries...

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Melissa Lewis

Mike is an absolute crook. Being new to the area, we stopped in asking for some diagnostic work on our car. Left it with him w/ instructions to call with estimate. He called a few times with very ambiguous diagnosis, no sense of cost at all. Continued to hold onto the car claiming some newly discovered challenges. This man never gave us ANY concept of cost , but continued to ramble. Finally called and hit us with a fictitious $2500 bill. None of the work was authorized, beyond his incoherent ranting about non- existent repairs. He basically insisted on cash as well. We had no apparent recourse but to pay him. Basically a ploy to rip people off. Absolutely horrible. To top it off, the car is absolutely ruined. We will have to get it towed to a Jeep dealership. We spoke to our next door neighbor afterwards and he said… “ oh, Mike ripped me off for $4500 years ago and I never went back.”Apparerently he is known as a thief in our neighborhood. Contacted Attorney General and BBB- considering small claims to recoup. Awful, just awful. Basically we were robbed of $ 2500 and left with a car in worse shape than when we started.