1 Fine Auto MA 01890

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William Rutnam

I took my Mazda 3 to 1 Fine Auto today as my car was making a lot of noise while driving. I had to hard stop near the Winchester high school before picking up my daughter since a policeman had flashing lights and basically cut me off on a one-way street. After that incident, the noise started. I was worried it was a damaged axel. Thankfully 1 Fine Auto was nearby and I met Jim who was very nice. I got lucky that they weren't too busy so they could take a look. It end up being the front rotor disk that basically got dislodged. Very scary. They were able to order new brake pads and rotors and fix on the same day within a few hours. I was very appreciative of Jim and the guys who fixed my car. I am a resident of Winchester and have noticed this automotive repair shop before as they are always busy when you drive by it on Main Street. It is a hidden gem so I had to leave this review so others can check them out. Great customer service and reasonable pricing. Will check them out again when I need additional service for my vehicles.

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Owen Batchelder

These guys are awesome, super professional and very kind. I had my car looked at by a few different places to try and find what was going on with my car. Within an hour they identified it as a broken transfer case, and they put the effort in to find the best part for the best price. My car is running like it is brand new. Very fair pricing, highly recommend.

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Yemane Mesgoun

Owners beware I had my brakes done here and after 2 weeks the brakes started squeaking and e brake wasn’t adjusted correctly causing more problems . I asked them to replace the brake fluids which was not done but of course they changed me for it. It has been a headache dealing with them and they’ll tell you that they use quality parts but they don’t. I usually get 2 to 3 years out of brakes (rotors and pads all around ) that were done in the past. This brake job only lasted 8 months and is now going to cost a considerably more money. I’m going to have to replace everything that was just done. I wouldn’t recommend this shop to anyone.