O'Reilly Auto Parts MS 39157

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Fraser Bird

This shop was able to quickly replace my car battery on very short notice. The gentleman that helped me was super friendly as well. Would strongly recommend this location based on my brief experience.

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Sandi Jo

Treated very well by Mr Logan and his staff. Great store

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Yolanda S.

I had an incredibly frustrating experience with O'Reilly's in Ridgeland, MS. I ordered a fan assembly for my car through Klarna, which was a lifesaver given the financial strain and the critical need for my car's air conditioning in over 100-degree heat. I confirmed the part's arrival and went to pick it up, only to be met with dismissiveness from the on-duty manager. Despite Klarna being an available payment option, the manager flatly claimed the store "did nothing with Klarna" and refused to help, even though all he needed to do was process the first payment to activate the order, per the Klarna rep. The Klarna rep was left baffled as to why the 'manager' didn't do this. The manager's lack of initiative was inexcusable, especially given how dire my situation was with my car running hot and my ac not working due to the non working cooling fan - in triple digit heat. Even my cell phones were continuing to shut off due to overheating from the extreme temps and this was when my windows were down while i drove. This incident highlights a troubling culture in Jackson and the surrounding areas, where employees either lack essential knowledge or are unwilling to assist customers in need. O'Reilly's, you need to do better--starting with properly training your staff and ensuring your managers actually manage.