Auto Expo NY 11021

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Elma Cerovic

This past Sunday, my husband and I walked into Auto Expo, and today I’m driving a car I’m absolutely in love with. Even though we came in very close to closing time, Sean welcomed us without hesitation. Not once did he make us feel rushed, he took the time to show us the cars we were interested in and really focused on making sure everything made sense for us as well as for them. When it came to the financing side, Steve and Derek stepped in to help, and together they made what could have been a stressful process feel smooth and manageable. I’ll be the first to admit, we are not the easiest customers, but Sean’s, Steve’s & Derek’s patience, professionalism, and kindness made everything seem effortless. Five stars is an understatement for this dealership we’re beyond thankful for the experience and the team who made it happen.

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Shashank Bharadwaj

I haven't purchased car there but I think the salesman tried to trap with add ons and said that they put 2000 less online and increased the price while I was there.. I'd say if you have idea how to deal then you're good. But if not they steal your money. Not their fault but the dealers are like that..be careful and always research about how dealers play with your mind and then play the game.

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Gizelle G

Where do I begin, I went in on February 2/3 to purchase a car prior to going I called and asked if they dealt with all credit types? I was told yes, and that my income will be used. Upon me arriving I was greeted nicely and worked with Johnathan before giving them my information, I mentioned that if needed I can get a co-signer(which I now know I shouldn’t have mentioned cause I got the same car from some where else with no co-signer just a higher down payment), upon me giving them my paystubs I was told I would have to leave $500 as a holding fee. I wanted this car bad and I didn’t hesitate after leaving fee I was told by Johnathan he would call me the next day by noon. Of course the next day comes and there’s no call. So the following day I call to get a follow up no answer the day after they reached out to my co-signer who didn’t have the paystub and needed until the weekend to get bank statement from his credit union bank. He text Johnathan back if that would be ok and there was no answer. So I start calling and asking for manager and some type of communication from Johnathan finally the following week he reached out and said my co-signer never sent paper work. My co-signer said well he never answered and he wasn’t answering you either so honestly I don’t want to work with them(understandable) so I let Johnathan know and asked if we can move forward with just me. He asked the manager and the manager said no so now I ask for a refund of the $500 holding fee he said it was processed and will take 3-4 business days (this was on February 12th). Today is March 5th and haven’t received anything in my account I’ve called several times and have been giving the run around as well as sent to voicemails after speaking to someone. This was by far the most horrific experience I’ve had ever. It has cause d me emotional distress and anxiety episodes as well as ptsd due to bad experience at another dealership in which I shared with Johnathan. I really just want my money back I have a family lawyer that will be going with me in person this weekend to see what’s going on. I’m hoping for the best.