FleetPride NY 14870

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Fleet and Safety Compliance

If there was an option to rate zero starts, I would do that. Agreed that their technician would call me before coming, so I could explain the situation before they come and find out if they can handle it, but they came without calling and were not able to fix it, then they said it has to be towed to the shop to get it fixed, which was only a few miles away, then they said I have to wait until tomorrow until they receive needed parts. Even though we explained them we had a load that needs to be delivered the same day, they acted they would fix it once we get to the shop and ended up charging me a lot of money for wasting my time and money not getting the job done. I had to go and find another shop and tow the truck to another shop. Avoid this scammers!!!!

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Juma Chorshanbiev

In my experience, this business took advantage of me during an emergency. They said one thing before towing my truck, but once it arrived at their shop, they changed the terms completely. My truck was towed only 7 miles and I was charged $1,726. I was told the rate was $300 per hour, then it was changed to $350 per hour without my approval. I was also told a part costs $120, but they demanded $2,759 to install it. Because of this unreasonable price, I refused the repair and did not authorize any work. Despite this, I was still charged $1,000 in labor, even though no repair work was done. I believe this shop uses misleading statements and pressures customers in difficult situations. I am leaving this review to warn others to be extremely cautious.

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Laura Bissmeyer

My daughter was in an accident sole car. Her First. Someone at the scene called the tow Truck without my daughters input and the Truck came and towed the car but took no instructions from my daughter and didn't speak to her at all about the towing, where the car should be towed to etc. when we got to the car it was held in a tow lot and the charge was $790. The tow company claimed "that it is a normal charge for cars and the insurance will pay" no wonder insurance is so expensive. It wasn't even a 10 mile tow. In the lot, The windows were left open in the rain and snow from the night before, belongings were not secured from the car nor were they given to my daughter before the tow truck took off with the car including her purse. The car was drivable so we paid and left the lit. People were kind but it was difficult to get a hold of them and the cost for value completely out of line. Given a choice would never use. Make sure you know the process before an accident and have a plan or you will pay more for the towing than the fix.