Ulster Automotivs & Truck Repair NY 12404

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Michelle Shaw

? WARNING: Ulster Automotive / Virgil Taylor AKA Dean Taylor ? ? Located next to Dunkin’ Donuts – Ellenville, NY I’m sharing this to warn others in our community about my experience with Ulster Automotive, run by Dean Taylor. What I believe happened to me was dishonest, manipulative, and potentially fraudulent. I brought my car in for a misfire issue — not overheating. Dean charged me $160 for a diagnosis, and while I was standing there, he did something that didn’t feel right: he put my car in reverse and pressed the gas and brake at the same time. After that, he told me my car was overheating and needed a new fan. I don’t know much about cars, so I trusted what he said. A few days later, he claimed I also needed a new radiator, said there was no coolant, and warned me not to drive it or I would blow the engine. I felt trapped and left the car there. A week later, I was hit with a $1,300 bill, and told the problem was fixed. He dropped the car off at my job — no receipt — but promised to bring one later (he never did). The car immediately started jerking badly — worse than before I brought it in. When I brought it back, he told me I now needed another $600 in parts. At this point, I took it to a trusted, reputable mechanic in the area, and here’s what I found out: ➡️ NO parts had been replaced except a cheap radiator off of Amazon ➡️ The car had NOT been overheating when I originally brought it in ➡️ The overheating was intentionally caused — likely by the gas/brake stunt Dean did, which I later researched and confirmed with my new mechanic I asked Dean for an itemized bill, and he gave excuse after excuse. When I finally told him I had a second opinion and proof that no work had been done, he got angry. He said he didn’t want to write a bill because of New York State taxes. I even offered to pay the taxes just to get documentation — and he still refused. When I told him I would contact the DMV and Attorney General, his response was disgusting and defamatory: He called me a drug addict,a liar, told me to KILL MYSELF and threatened to contact my employer with those lies. Let me be very clear: ? I brought my car to him for a misfire, and I have text message proof of that. ? My car was not overheating until he intentionally forced it to overheat. ? I am a well-known and respected member of this community. I have never been accused of using drugs. These false accusations are not only offensive, they’re a clear attempt to intimidate me into staying silent. ✅ I will be contacting the New York DMV, the Attorney General, and any other relevant agencies. ✅ I am pursuing this to the full extent of the law. ✅ I am not the first person this has happened to — and if it happened to you too, please reach out to DMV fraud department Do NOT bring your vehicle to Ulster Automotive. Protect yourself, your wallet, and your reputation. #UlsterAutomotive #DeanTaylor #ConsumerWarning #MechanicScam #AutoFraud #HudsonValley #ProtectYourCommunity

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Fred Mccarty

I've had 3 different cars worked on at this shop. He's always busy and I've always been happy with the work performed. I plan to take my car there again today to get a new battery. I honestly don't know where these bad reviews come from.

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Sam

I was there last week with a small screw missing from my tire and he had me back on the road after 45 minutes and help t me finds a a place where to get new tires for my car he's a nice honest person