O'Reilly Auto Parts NC 27540

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Dacia Brownie

I cannot say enough nice things about my experience at this store!! I was a bit shy about going in because the day prior I had attempted to purchase new wiper blades at Advance and received such horrible service that a customer behind me stepped in and stood up for me to the horrid associate behind the counter. Anyway, I received above and beyond assistance and kindness by the associate who helped me at O'Reilly's. Not only did he put the blades on for me but he and another associate assisted me when I accidently cut myself while I was fiddling with my car. They did not have to do any of this. I only wish I had written down his name so I could mention him in this review. Ladies, go to O'reilly's in Holly Springs with confidence, you will not be disappointed here!

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Darin Mueller

I bought a battery at O'Reilly's in Holly Springs, NC about 6 weeks ago and started having issues with my car. It had difficulty starting and even died at one point while driving, which is obviously unsafe. O'Reilly's tested the battery and said it was good, so I took the car to a mechanic for further diagnosis. They performed more in-depth testing on multiple components and found that the battery was only able to hold a 70% charge which they indicated is not normal for a new battery and suggests an internal issue. Despite this, O'Reilly's refused to replace the battery stating that 70% meant it was "good." I ultimately went to Auto Zone and purchased a replacement battery, and so far, the issues appear to have been resolved. The Auto Zone representative was surprised that the original battery was not replaced by O'Reilly's. I am very disappointed with how this was handled.

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CrusherMWP !

Thomas was kind and welcoming, Absolutely amazing customer service and would 100% recommend this store.