BEST AUTO STORAGE TX 77011

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Cha W.

My car was illegally towed , all my things was in my car , it took me 3 hours to find out who had my car , this was my very first time here at The Spot , there were no signs that says NO Parking? On the streets, my car wasn’t the only one that was towed, I had to ride with a total stranger to pick up my car , and thing could’ve happened to me , we get to the place they didn’t accept my card , I was outside in the cold until 3am , so sad how the wrecker drive takes your car for no reason. My things was missing like my $500 leather jacket was stolen out my car.

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Rita

If I could give them a negative 1 review I would. All they care about is money. Towing without permission and charging $300 for 2 hours??? And then the receptionist KAYLA was rude and hung up on us twice! Do better!

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Raq

Avoid getting your car here at all costs! They pay tow truck drivers to bring in cars that have just been in an accident to take advantage of a vulnerable, low moment. Do your research, check the reviews. This is not the only place that pays tow truck drivers to take advantage of people. Be aware before they try to take whatever penny they can from you! Do not let the tow truck driver take your car here. The lady who answers the phone (KAYLA) is very unprofessional and rude and will yell at you on the phone in efforts of trying to retrieve personal property. Avoid here at all costs!!!!