Firestone Complete Auto Care TX 77007

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Corena Soto

Great experience at this Firestone location. Ray took great care of me, explained everything in a way I could understand, and got me in without an appointment. The price for my tire replacement was good and the service was super quick. Highly recommend!

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Noe

Another location had lost the center cap of my back right tire and refused to fix the issue. My mother recommended the Washington shop and I spoke to Ivan, the manager. Ivan went above and beyond and ordered the missing piece for me free of charge, which arrived the same day. He was very professional and cares about the quality of service Firestone provides to it clientale. This is a shop that truly cares about its customers.

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Pablo Martinez

Do not take your car here. I took my car here which was working fine for an inspection. After telling me the inspection would take 45 minutes, they called me 3 hours later to tell me they couldn’t finish the test because there was an OBD diagnostics error (they couldn’t read my computer) which is the first time I’ve heard this in 38 years. In the fourth hour they told me they were unable to turn my car on because there were issues with my keys. Long story short and $145 later I got my car back, it was able to pass the inspection but now my car key doesn’t work properly because they probably damaged something electrical