NAPA Auto Parts TX 75137

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Jeff Thames

NAPA Auto Parts in Duncanville is on another level, and Daniel and Leanne are the reason why. These two don’t just know parts — they’re straight-up industry assassins. Every time I walk in, they’re already three steps ahead, double-checking details, verifying fitment, and making sure I’m walking out with exactly what I need the first time. Their customer service is phenomenal, their attention to detail is razor sharp, and their inventory is stacked like they’re running the parts department for NASA. You can feel the genuine concern they have for their customers — not that fake “corporate script” energy, but real people who actually want to solve problems and keep your shop moving. Daniel and Leanne make this location the gold standard. As an industry professional, I hold my vendors to incredibly high standards and partnering with this Napa location has enabled me to build a business that we are proud - the service that they provide to me allows me to be incredibly efficient for my customers, incredibly price competitive and they also would move a mountain and build a bridge for me to find what I need and get it to me fast. Being a Napa Auto Care Center is truly a great decision if you have the right team behind you! If I could give 10 stars I absolutely would. No doubt.

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Jose Vela (Bozo)

November 10, 2025 - The guy at the counter, SAVED ME!!!! I went to AutoZone on Ledbetter Dr. in S. Dallas and the lady wouldn't help me figure out which serpentine belt I need for my van after I changed the belt tensioner and the recommended belt was too long. The guy at the counter at NAPA Auto Parts let me buy 3 serpentine belts. I took it home and one of the three fit just right. I brought back the other two belts and was an easy transaction. Buy your auto parts here!!

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Alisha Pinney

We drive across town 9/28 to make it before they close and they close and lock up a few minutes early. You should honor your posted hours and not be rude to your customers that call and ask why you close early.