Golbow's Garage Inc. TX 77449

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Justin

Absolutely fantastic service! Patrick Simmons arrived far far faster than my initial eta of 1 hour. He arrived after only fifteen minutes. He was friendly and respectful, quick but careful in his work. I’m extremely happy with all that he’s done, and I would absolutely go with this company again in the future for towing my car.

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Eddy Justine Baker

Hey yall, Just wanted to say thank you! I highly recommend this shop. They did repairs on my car and explained every step of the process to me. Listened to my concerns and felt relatable and honest. The tow truck driver arrived right away to my apartments and was professional.

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Michael Hicks

Update they never showed up. Called Katy Towing and they had a truck Pick me up in 10 minutes. >I’ve had a series of disappointing experiences with this shop, particularly with their customer service. The last time I called, I encountered a rude dispatcher who not only provided slow service but also hung up on me. This lack of professionalism is frustrating, to say the least. I had previously given up on them for car repairs due to similar issues. My last visit was particularly unsettling; when I walked into the office, the staff was preoccupied with smoking and chatting amongst themselves. It felt as though I was invisible, as no one acknowledged my presence for quite some time. When I was finally noticed, the staff seemed annoyed that I interrupted their personal conversations, which left me feeling unwelcome. Overall, the service quality here has been consistently lacking. I believe that with some attention to customer service training and a more professional atmosphere, this shop could greatly improve the experience for its customers. Unfortunately, I won’t be returning.