Platinum Chrysler Dodge Ram Jeep Service Department TX 75160

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Charlene Richard

I brought my husband Jeep in, BEST service ever. It was super easy and a very nice waiting area with deli items and drinks not just chips, for purchase . They did not just leave me sitting there, they checked in every 10 min with the detailed status.. Oil change and tire rotation under 30 mins from the time I drroe in and out the door. We even got a new duck for the Jeep....beep ...beep! Full care wash included. Definitely coming back! Plus the service packages are a great deal and setting up the service appointment was easy! Do OVER! ❤️?

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D Wallace

Making the appointment and getting in was easy. The service rep that checked me in was very nice. It was great to have a nice an very clean area to work while I waited. They have a wonderful coffee/tea machine and I appreciated the cleaning woman who helped me use it without me asking for help. The car was serviced in a timely manner and was completed without issue. I’d hug my recommend Platinum Jeep in Terrell.

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chad murphy

Bought a 2024 Ram 3500 Big Horn and after 2600 miles the truck crapped out on me and I was given a new truck. Was put into a 2025 Laramie 3500 and after just turning 5000 miles it is now officially classified as a lemon. I’ve had 4 incidents with a speed sensor that lights up my dash like a Christmas tree telling me basically everything is inoperable. Ram trucks I’ve been an absolute nightmare for me since the beginning of this year. I would strongly advise anyone to stay as far away from these vehicles as possible. They are nothing but major problems.