AutoCzech TX 76691

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Cloudy Cowboy

We were traveling through on our way to Austin when we stopped for gas. I looked down at my rear tire and seen oil leaking from my brake drum. We searched auto mechanic in the local area. AutoCzech came up first. We limped the truck over there, they were able to assess the issue and get us in within 20 min. Their Tech Josh was great and kept us informed though the whole deal. Discovered the problem, showed me what it was, both rear axle seals had failed, leaking gear oil out. He ordered everything resealed the axle and had us back on the road in less than three hours. They even stayed past their closing time to get us done! We got to hang out and talk with one of the owners in their lobby while we waited. They did a great job and got us back out on the road! Can’t recommend them enough! They also run the largest tow company around so if you need a tow off I-35 or near West Texas, this is your place to go!

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Rebecca Royal

So I went in for an alignment. They asked if I was coming back or if I wanted to leave my phone number which I was coming back so I didn't leave my phone number. I get it they couldn't reach me. I get there and I'm told that my tie rod comes out while they're doing the alignment. So I go back there to figure out why they didn't put the tie rod back on does it need to be replaced is it broke can it even go back on. Come to find out the mechanic lied the front desk lady and said that I went back there accusing him of breaking my stuff which I never did I was trying to figure out what's wrong with it and why my tie rod was just hanging so I can get it fixed and replaced properly. Just for them to turn around and not even properly do an alignment because according to the mechanic the tie rod is broken that would have been valuable information to know. This is why I asked questions but yet the mechanic decided to get butt hurt and childish about it instead. I put my vehicle on a lift today to find out that the tie rod isn't even bent like they said it was. However I had a couple loose ball joints that warrant even checked before the alignment was attempted. The mechanic told me he turned the tie rod less than half a turn before it just fell off but he told my friend who's a mechanic that he turned it a couple of times before it fell off. I'm taking it into another place to get an alignment and I bet they will be able to do it just fine.

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Priscilla Cooper

Less than a month ago I had taken my vehicle in because I wasn't getting enough get up and go. And I needed an alignment. Rob said he couldn't find anything wrong with my vehicle. Mention spark plugs, told me where they were. I now know I needed a tune up. Sadly I still had issues and came back. He then mentioned struts and shocks. Gave me a quote. They mentioned they also had a towing company. Tell me why my vehicle sunk on the way home and was unsafe to drive. So I used their towing company. They put struts and shocks on. I paid well over 1k for work, parts, etc. I went back the next day after my car was done because I heard rattling from the front left wheel area. He said that there were some loose hardware and he tightened it. My vehicle was still driving the same as it was when I first brought it in and now worse. Yesterday while driving with my 2 year old in the car with me, they blew out. My car sunk. I had to pull off on a busy road and pray my vehicke would get hit with my daughter in it with me. I get the car we'll off the road into a random side drive way of a farm. I get out, they're not only blown they're bent. The pressure caused damage to my arms on the front and rear. Blew a ball joint for sure, it was leaking. So when they should of did a tune up they install struts and shocks. Not properly. And my vehicle now has thousands of dollars worth of damages. I will NEVER come back to this shop. And I pray you read reviews before you do. Updated with better photos. Original review from a month ago. Current today 11/26 Still not functional, and they still have not contacted me to resolve anything after numerous emails. I've been almost or about 3 months without a vehicle since they worked on my vehicle.