O'Reilly Auto Parts VA 23860

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Brian Davis

Pete is an exceptional guy! He hooked me up with the parts I needed when I thought all hope was lost. He is gonna be my parts guy from here on out. O'Reillys is gonna be my preferred auto parts store from here on out. Thanks!

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Aimee Coley

Was in there today after visiting the OTHER TWO close by. I had the pleasure of being assisted by a young man by the name of Pete. He was very helpful, came outside to assist me and everything. The two other auto places I went to the employees just wanted to stand behind the counter. Pete went above and beyond excellent customer service. I will definitely be returning. I sure hope he's recognized as a liability to this company...good employee's are hard to come by. Good service is even harder to come by nowadays. Thanks again.

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YS Sanderson

I can't say enough thank you to Mr Thomas and Mr. Pete for the help they gave me tonight. Something as simple as a battery change that I should be able to do myself was not easy. I got there around 6:30p and by 7:00p. I was done. Mr. Thomas reminded me so much of father who recently passed away with the way he explained what he was doing and why. It really touched my heart. It was humid and icky and neither one of them complained about the temp and just got it done. Mr. Pete was so polite and helpful and I'm honestly so very thankful to them both for the help. It was my son's car and he was able to talk with them by phone (3000 miles away) and felt just as comfortable with "his baby" as I did and that gave me so much peace of mind as well. I haven't always had the best experiences at this store, but I've also have way worse experiences next door and other places locally. It was really nice to just be treated like a person who needed some help and get the help needed. I always come back here because I always get treated better than other places. Tonight was hands down the best service I've gotten in the 20 years I've lived in this area from an auto parts retailer. Who would have thought something so simple would end up touching my heart so much?! God bless Mr. Thomas and Mr. Pete for what they did for us tonight. Thank you!