IAA Miami FL 33332

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White Line Towing

Bought a truck from IAA and need it towed? White Line Towing

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James Kuntzman

Fast friendly service with a smile.. I was able to get all my belongings outta my old vehicle (RIP) with no problems.. Stay Riding on America!

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Angelica Casanas

From the reviews I see I am not the first. This is a complaint regarding the handling of my vehicle and personal belongings by your company, which was contracted by Progressive to transport my car from a towing company lot to your facility. Upon checking my vehicle, I discovered that several of my personal possessions had been removed from the interior without my consent and placed into a bag. I am extremely concerned and upset that your team entered my vehicle, touched my belongings, and removed items without any prior communication or permission. What’s worse is that I have been attempting to get a clear answer on where my belongings are, and I have received nothing but the runaround. Your staff has been dismissive, rude, and unhelpful. I don’t care who specifically took the items — what matters is that they were mine, and I want them returned immediately. This situation is unacceptable, and I am demanding the following: A full list of all items your team removed from my vehicle. Immediate return of my missing personal belongings. A written explanation as to why your employees entered my vehicle and handled my possessions. I will escalate this matter to Progressive, file a formal complaint with the Better Business Bureau.