Arlington Toyota Service Center FL 32225

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I highly recommend Shawn McAndrews! Best customer service I've seen at any car service center. Courteous, attentive to your requests, quick communication, reporting, integrity. I brought my car and he took care of EVERYTHING from A to Z. I did not have to worry about anything. Thank you, Shawn! And thank you, manager Joe. I greatly appreciate your help.

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Brad Schwarz bauer

Vehicle was at dealership 76 days, took 2 1/2 years to have certain issue resolved. E filed for lemon law. Finally got my truck back in unacceptable condition . During this service the whole engine assembly was replaced, one of the pieces reused was the decorative engine cover. Because of dirty condition it was hard to distinguish the motor was replaced. Have to wonder about thoroughness of mechanic, hoping it was a technician and not a parts swapper. The last part you put on his hand prints included. Part of the dirt was residue let by first oil change. Was reported to service writer at time after I double checked oil level. Purposely never cleaned it. Should've inspected vehicle before signing. Confronted service writer and was told not there issue. The GM had gone for day and next PIC contacted service manager who promptly called me and insured they would take care. Now more or my time and convenience is being used up to achieve results. The vehicle was only rinsed off, water stains and fall out. One of oldest issues reported the day after purchase (December 2022) was rear doors rubber trim separating, was replaced once previously only to have repeat issue. While fixing scratched my plastic trim on both sides. Multiple recall issues that have drawn out by Toyota example: notified of the motor issue six months after purchased. Reported had two incidents that the engine stalled and both narrowly averted accidents. Never been able to enjoy the most expensive vehicle I've ever purchased. Have 3 previous vehicle from Arlington. Extremely disappointed with Toyota. A real LEMON!

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Virginia Graham

Had my 10k mile check on my 4-runner. Arlington Toyota is the best. The people are great and the waiting area is very clean. Padded chairs and table with plugs to do some work. There is a large screen that shows the status of everyone’s vehicle so there’s no wondering how long it will be before they are done. The service technician/mechanic sent me a text with a link to a video where he described what was checked and what needed attention. It had voice captioning also. He showed me the air filter. It was dirty, that was the only thing that he found. I have 3 huskies. Charles worked his magic and got my MPG meter to work as it should. It now updates in real time instead of being stuck permanently on 18.3 and never changing since I bought it earlier this year. Service was quick! They have a great process! Thank you for the overall great experience.