AutoZone Auto Parts NY 14611

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Richelle Struczewski

The “store manager” Crystal is the most unprofessional manager I’ve ever come in contact with. From the way she treats customers to the attitude she walks around with the the way she treats her employees. Auto zone has to do better! I’ll go to another auto part store going forward

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Kovah Nikaer

SEVERAL TIMES! Literally 5 times my wife went to this AutoZone to get her car scanned and one person on their staff is failing to correctly carry out the process. Before my words are misinterpreted, understand that we have never had an issue or complaint about this store in terms of service, or any other regard. This is the only issue we have had with this store. I am ACE certified for a decade now however, I dont own a scanner. A couple of years ago, my wife wanted to learn "car stuff" like the mechanic work I do. She purchased a vehicle and has been putting in the time through rain and even snow! She has done complex and simple jobs such as tore down the header and replaced blown gasket and bad piston and recently cleaned/repaired the EGR system. Hence the need for the scan since its inspection time. She no longer goes to this AutoZone for scans, she now goes to another one. I dont blame her! I tested the store, and they handed the scanner over with no problem. I smiled and said nevermind. Is it because shes a woman? This is wrong. I'm redirecting all my clients AWAY from this store from now on.

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Regina Lane

I needed new wiper blades, wasn’t sure what to buy. Staff was very friendly and helpful. Young gentleman put them on quickly so I didn’t have to worry about how to put them on! They are fantastic