Diamond Auto Group Service Center MA 01501

K

Kim Hogan

Aimee Barnes in the Service Department at Diamond is absolutely outstanding. From the moment I contacted her about my daughters truck, Aimee was professional, friendly, and genuinely attentive. She took the time to explain everything clearly, kept us informed throughout the process, and made sure her vehicle was handled with care. It’s rare to find someone who combines knowledge, efficiency, and kindness so seamlessly, but Aimee does exactly that. She made what can often be a stressful experience feel easy and reassuring. Diamond is lucky to have her, and we will definitely be requesting Aimee for all future service needs for all my vehicles in the future. Highly recommend!

R

Raymond Friedland

Great customer service, work performed was a transmission fluid and filter change on my 2022 gmc sierra elevation 2.7L. This service was per my maintenance schedule. I Dropped off the truck, spoke with the service representative, who was very informative and polite. I then got a text a few hours later that the service was completed, paid for the service, picked up the truck. Flawless what else could you ask for. Thanks for a pleasant experience

T

T MP

My new Traverse had a bad strut. They were able to get the vehicle in the shop in 2 weeks which was a little bit of a lengthy wait seeing I just bought the car less than a week before, however, I know how busy they are. The vehicle was satisfactorily repaired and now is perfect. I am very pleased with the service. All service individuals were very friendly and professional.