O'Reilly Auto Parts TX 77339

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Hunter DeBoer

I had an amazing experience at O’Reilly’s thanks to Will! He went above and beyond to help me find the brake caliper hangers and the right brake grease. Every time I have come in here is he is always happy to assist.

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Jaime Ruiz

Bad customer experience/service. Went for a simple battery check on 1/2/26;2pm. One person behind the counter with an empty store. Personnel was bothered that I interrupted him. Never looked at me in the eye to engage. I asked what he would recommend for my battery and told me he would charge the battery, it would only take a couple of hours. After 4 hours of no phone call, I went back. A second employee was there in the empty store, the same employee would still not be bothered. After some murmuring between the two, the second employee retrieved my battery and stated they forgot to call to tell me that the battery was ready and fully charged. When I got home to install, it was still dead. I took the battery to a competitor and they confirmed the battery had 0Volts. I bought it at that location instead. Not sure what their issue was with me. As a Kingwood resident I feel sad that O'Reilly's doesn't show a person feel welcomed.

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P A R I S

I had a great experience at this location. WILL you’re the man, he helped me right before closing and was very understanding of my situation. Efficient work, great communication and very knowledgeable. Truck was overheating from a mistake another shop made and he helped me correct it so I could make it home SAFE! I can’t thank you enough, definitely recommend this store. Will, thank you again!