O'Reilly Auto Parts MA 01301

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Charles

I don’t typically leave reviews but I am so thankful for the experience I had at your Greenfield store recently. I was on my way home to NYC after skiing with my family for the weekend and one of our windshield wipers flew off the vehicle on the highway. We made it to the your location and Tiffany literally saved our day. She easily found the correct parts for my car and offered to install them without me even asking. Being that I come from a retail environment, it’s always great to see employees who care about the customer and want to help them.

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Mariah Keech

Huge, ginormous, absolute shout out to Shane for saving my butt today. I drove half an hour to get a new battery and he was able to help diagnose the problem and save me a whole bunch of money and giant headaches when he definitely didn't have to do that. Thank you so much Shane for going above and beyond helping me out today! Give this man a bonus!

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Louise Kelley

Employee there wasn't really interested in helping anyone. Went in for windshield wipers and he checked his computer and told me the size I needed which didn't seem correct to me. I looked them anyway. Went back to the counter and he said I'll check again. I said, I don't see that size there in any wiper except for rear windows which I told him I had a sedan and all he said is I guess we don't have any. I and another customer (not sure what they were looking for) Went across the street to Autozone which was crowded. Wonder why? We both got everything we were looking for. I usually like O'Reilly's but not that day. Need an employee who cares for what they are doing.