Advance Auto Parts NY 14625

B

Bruce Johnson

Stopped in for a new battery for my car key fob. Employee was very helpful and went above and beyond. He installed the battery for me and took the time to show me how to do it so I could install a new battery in my 2nd key fob! Thank you for the great service!!

G

Glenn Murphy

Went in to purchase parts and saw these jack stands marked down. Carried them to the counter and they wouldn’t ring up. Clearly the sale price tag is even labeled “jack stand”. The Asst. Manager tried to call the manager & there was no answer. He said he would follow up and have the manager call me. I provided my name and number, then waited 1 1/2 weeks and went back in for more parts. Found the same jack stands placed back on the shelf with stickers removed. I asked about them and was told the manager wouldn’t sell them for that price. I didn’t mark them down the merchant did. Well maybe I don’t need to buy parts at their price either. I typically shop in this store FIRST, to help out the local guy, but there is a chain across the street.

S

Stew S

I needed a rear window replacement wiper blade for my SUV. I had gone to a competitor auto part store closer to home and got horrible service and left angry. At this store the employee was helpful, pleasant and efficient. He installed the replacement blade for me quickly. I should have just gone here where I have always gotten good service.