Worley Automotive NC 28732

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Tracysevolution Moore

I went to this place out of convenience because I was staying with my friend up the street. Reluctantly I had to get my tires rotated because the one was put on wrong from a different mechanics shop. I also needed an oil change because I was going to be driving a long distance the next day. I have an 08 Ford escape and it takes 5 quarts of oil. When I got to my destination I decided to check my oil and found out that it was 1 qt short of being full. My vehicle never leaks oil. So I have figured out that they ripped me off a quart of oil and charged me $85 to boot and I don't even think they use synthetic oil because I have high mileage. They didn't even ask. And they tried to charge me $100 because of turning the one tire around. After they quoted me 85. I would never go to the shop because they do try to rip women off in particular I feel. Shame on you worley automotive. I would have given it one star if I wasn't conveniently located.

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Emma LaValley

Worley Automotive is the BEST automotive shop in the area! I have the story to prove it.... The day before I was supposed to leave on a vacation to Belize my car's "All Wheel Drive" (AWD) light came on. I knew I had to get this checked before driving to the Charlotte Airport, so I began calling different shops, and A&D Garage had an opening that day. After a 2-hour wait I was told that my car's differential was completely shot, new parts needed to be ordered, and it was unsafe to drive home. For context- I'm a recent college graduate with no car knowledge- but even I knew this wasn't right. I asked for my keys, drove home and was later given a quote of $2,800 dollars to "fix" the issue. A total SCAM! This is where the story takes a happy turn :) I live just down the street from Worley Automotive and after their incredible service I will be a lifelong customer. Worley Automotive not only properly diagnosed my car but they picked it up from my apartment and fixed it while I was on vacation. That way it would be ready by the time I got back! If that's not the most exceptional customer service I don't know what is. In addition to being incredibly kind, Dennis and the rest of the staff are extremely experienced and transparent- which is a rare find in the automotive industry. Unlike A&D Garage, Dennis had the knowledge, expertise and integrity to assess and fix my car. The total was $350. I truly can't thank them enough! If you live anywhere near the area you will never find a more trustworthy place to take your car than Worley Automotive. Thank you again so much Dennis! ~Emma (from Franklin Farm Rd)

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smythe wilkie

This is the best and most reliable repair shop I have ever found. It is family-owned and operated from the front desk to the shop. I love the work ethic and superb mechanical knowledge Dennis Sr has instilled in his children and employees. Though I have since moved, I travel across town to continue having my cars serviced there. I have highly recommended them to extended family and friends to rave reviews from them all. Be prepared to probably be greeted by name on your second of hopefully many visits as the years pass.