Advance Auto Parts MA 01760

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Qian Meng

Lawrence is the best! He is the sole reason I’m giving a five star. I went in to get a replacement battery today, he was nice and friendly, very helpful and responsible. First battery did not work out, and he got another new one, made sure it was able to run for a few minutes before he charged me. I was there for a long time, but it’s not because of him; in fact he was doing 2-3 people’s jobs at the same time, and he did not show even a tiny sign of impatience. Really hope he can get a raise or promotion or a big bonus soon, because he deserves it!!

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Lancelot Chamberlain

I cannot express how helpful these guys were. Enock, Michael and Ceasar really helped me out when my car died. Full story: I had bought a battery from Advanced Auto Parts 18 days prior to today. On my way home from training at the Cape, my car died and I walked it the last quarter mile to their shop; rip roaring mad that my new battery died within 18 days. They sent Enock out to come check and confirm their suspicions that it was the alternator. I had said that I bought and replaced the alternator in Sept 2024, 9 months ago. Ceasar confirmed that when I bought the alternator while in PA, that it was likely a rebuilt part, and Enock worked with me to call and get the invoice number from the Wellsboro PA Advanced Auto Parts to confirm that my part was still under warranty. They all worked so hard and in the end it only cost me $9 more to get a more worthwhile part than what I had purchased out of state. All their hard work and effective diffusing of my irate mood not only made me feel happy about purchasing other things I needed there today, like wiper blades, but also have effectively given them a customer for life; for as long as they work there. Enock personally got in his own vehicle and followed me to the Midas across the street to speak with them about a cost efficient and speedy installation; as well as to ensure that I made it safely. This is the type of customer dedication that you dont see often in places anymore.

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Talk Sender

great service. online order with instore pickup is super convenient. prices are lower now than amazon on most items.