These guys are consummate professionals. They did a phenomenal job with my car. Turned it around in ONE DAY! Other shops quoted me a week. They detailed my car outside and cleaned inside really well. Super impressed. Highly recommend these guys.

I came in during a winter storm the conditions outside were treacherous and Ken came outside and swapped my battery, put new wipers on, and changed my headlight bulb with a smile on his face. Thank you all at Auto Zone in Soldotna for taking care of me.

They always have what I need and competitive pricing. Overall a great experience.

Scince looseing my regular mechanic. Came back to a family favorite. Its nice to see they still have the same quality service. I would/will recommend to my freinds for quality service.

Had an entire truck full of aluminum rims I brought from kasilof because they told me 51 cents per lb for aluminum rims. I have a scale at home for Weighing scrap, so before I make the long trip to anchorage I have a good idea of what I'm going to get paid. They did not let me see the weight on their scale which was odd to me, and they started grabbing my rims and weighing them while i was still unloading. I go inside to get my check and they listed my rims as a lower grade aluminum about 20-25 cents less per pound and underweighed me about 350 lbs from what I weighed on my scale at home. I also had a bucket of brass fittings that weighed about 25 lbs that didn't even show up on my receipt and they claimed to never have seen it. It was the first time I went there, and definitely the last. Very unprofessional and don't care about the customer. Instead of fixing the problem they argued with me about why they were right even tho it's not what they said on then phone when I called them before heading there. Shady operations and scummy tactics by the people who operate this joint. They butter you up and make it sound promising, and once they have your scrap, they kick you to the curb. Stay away from this place if your a metal scrapper

I came looking for a couple parts for my vehicle. They did not have the parts I was after in their inventory but they gave me a list of vehicles I could go look at in their yard. I didn't find what I was after, and on my way back to my vehicle it was not where I parked it. Turns out they picked it up with their forklift and moved it to a back corner of their yard! Let alone they put it on a bunch of broken glass and nails. I went into their office and asked them why they moved it, and they stated they thought it was a delivery, they recieved a bunch of vehicles that day. They said it would probably be fine! As if any of them are qualified mechanics. I got one insincere "sorry". Keep in mind my vehicle is in pristine condition, not a single dent, new tires, runs and looks good etc. Not a junkyard delivery candidate at all. I'm not sure if they were trying to do something shady, or just pure stupidity.

Staff was friendly and helped me solve a fuel line dilemma. They worked with me and found replacement parts. After I installed everything it worked perfect.

Charged me 460 bucks for a block of towing and having my car for 3 hours after it was stolen. Completely unprofessional and borderline useless company. I can't believe the Troopers and FPD call these crooks for stolen cars.

I came in looking for Tacoma parts and you really didn’t have any I needed. I’m still looking for a taillight ,the driver door/wglass and windshield hint hint. What you did have was very helpful staff who went out of their way to try and find what I was looking for. We pulled up pictures on the computer. Made sure I was using the correct name for the parts I needed so I don’t order the wrong ones. Scrolled around at a speed I could keep up with and totally knew the answers to questions I’m sure you get asked all the time. Waited for me to finish asking anyway and then made sure I understood his answer because he really did listen and knew what I was looking for. Thank you and good job. I’ll see you in a couple weeks when you get some windshields in and my broke leg heals just a little more.

I was in a bind and he could tell. Helped me out with a good price. The owner treats his neighbors well.

They do not pick up cars in alaska! Even though it says anchorage and is an ak number they do not pick up cars in alaska! Just so nobody else wastes their time

Prices are not good. They always compare to online prices and tax you on parts that are “worth” something. Like what’s the point in a junk yard if the prices are based off eBay.

“Outstanding Towing Service from Tom!” I had the best experience with Tom’s towing service! He was professional, punctual, and handled my vehicle with great care. From the moment I called, he was friendly and reassuring, making a stressful situation much easier, and he knew exactly what he was doing. The whole process was smooth, and his pricing was fair and transparent. If you ever need a reliable tow, Tom is the guy to call. Highly recommend!

I used this facility today for the first time, I got there a little early so I walked to the office, knocked on the door and they let me in. They were in the middle of a morning safety meeting and took the time to answer my questions and help me out. The operators in each area gave me very specific directions on where to go and what to do with my different metals. With their yard being an ever moving and expanding unit there is no real signage, with that they do a really good job of approaching you and making you feel comfortable. Going to a new place can always be intimidating, specially when there is excavators and other large pieces of equipment. I have experienced in other environments like this where the operators were gruff, inpatient, rude, and expected you to know where to go and what to do. Here at ASR I experienced the opposite, everyone was very nice and accommodating to me the newbie. It was very convenient to bring my old trampoline parts and monkey bar parts here for free rather than pay a bunch of money to take it to the dump.

So far I am very unhappy with the customer service. I have only delete with phone service but I have never delete with such rude and unpleasant people. Never having been through an accident before, I have/had lots of questions and did not understand how "things" work. Well they defiantly do not care to explain anything. I am very unhappy that I have to deal with them.