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Steve Wood

I just wanted to share a story. In july last year the unthinkable happened to my 2012 mustang. The motor blew after 270,000 kms put on it by me. It actually would have went longer I'm sure but unknown to me, one of the gaskets went and i ran it low on oil. I'm a father of 5 and this car is used for work. I can't afford this. But thankfully i managed to scrape together enough and put in a used engine that i purchased from Arnprior and Ottawa auto. From the beginning i had some issues with the engine. I kept taking it to my mechanic week after week trying to figure out why i had a misfire code. In February of this year, the engine gave out and the timing chain went and destroyed the engine. I was devastated. I exhausted the little savings i had and was trying to find another engine. I called Scott and told him that the motor went. He looked around to try to find one for me but couldn't. The engine i bought was bought with a 3 month warranty and was out of warranty for 5 months. I didn't know what to do until Scott offered me half of what i paid for the original engine. He felt responsible and wanted to make it right. He said he was happy that i called and told him what had happened instead of badmouthing the company. I have been a client for years and will be for life. The world would be a better place if there were more people like this in it.Thank you for all you did.Sorry for such a long review but this had to be said.

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L W

Outstanding place to do business with! Super nice, friendly and stand behind their work. Do not hesitate to buy parts from them, they are awesome to deal with!

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Kassem Tyrany

Anytime I’m looking for a parts in a pinch that nobody seems to have, these guys come to the rescue. Calipers, suspension parts, Wheels. You name it. Their prices are always amazing. Thanks, looking forward to doing more business with you guys. Future Tire

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Quincy O

best place ever!!! get my prts here and always in good condition never had problem

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Martin Perantinos

I drove 4.5 hours to get here and another 4.5 hours to get back home. I would do it again in a heartbeat! Dealing with David was wonderful. He communicated so well with me sending photos of the leather seats I was buying. after arriving Arnprior Auto, I was greeted by Travis who was extremely friendly and helpful.The seats I purchased where exactly as described if not better. Thank you to the good people at Arnprior Auto Parts you’ll always be at the top of my list whenever I need auto parts.

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Mike Duffy

Nick was an amazing guy to communicate with. Extremely personable, punctual and made sure the job was organized perfectly to tow from Mount Pakenham to A&O. Kudos buddy and keep on keeping on!

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DANNY L

Amazing quality parts and great service. It's Always a pleasure to deal with Brad...

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scott shelley

I'm redoing my rating for this business although I received a part that was damaged possibly in transit....the manager went out of his way to rectify this issue.He drove a new used part right to my door same day. That's customer service that I appreciate and how he took ownership and made it right ..Thank you so much .

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Luis Mendez

Excellent service and a fast reply from Matthew, he gave me a great deal on a set of rare calipers for my MINI. I got the parts shipped and delivered the next day. I highly recommend Arnprior & Ottawa Auto Parts as they are sincere and do their best to maintain their business and customers happy, see you soon for more spare parts for my car.

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Robert Abramenko

Easy to deal with, prompt and efficient. Gave me a fair price over then showed up exactly when promised to tow my vehicle.