I ordered a part from online and one week later it arrived broken. When I went to exchange it the team there didn’t seem to have a clue how to process a return. I ordered a replacement part and was told it would arrive in 1-2 days. I received an e-receipt that confirmed my order. 5 days passed and I did not receive a call so I called the store. There was no record of my name or my order in the system. Additionally the same person I placed my order with still was clueless about what he needed to do. I think this store lacks training. I received my refund. But won’t get the time back that I wasted dealing with your organization. My car is still not fixed all due to your inability to manage your supply chain properly.

Terrible service. One person to help, 3 others standing around while long lines of customers waste time waiting.

The crew are top notch in just about all makes and models if not all! Jefferson Davis very professional on running this store and has no problem coming to take a look at your vehicle to replacing wiper blades. That's why I only buy my parts from Autozone on Mary Ester cutoff in Ft. Walton Beach Florida!!

In and out quickly. I only needed wiper fluid this time. If you need new wipers they will change them out for you.

Our battery kept dying so we needed a quick replacement before we were stranded again.. Mark was very kind and wore a mask while he helped us with changing our car battery. He was very quick and answered all of our questions. This place is also nice because it gives a military discount which goes a long way.

Super helpful, they were able to give me great advice on what to do with my broken vehicle.

Not the biggest AutoZone but had what I needed. Very helpful and friendly staff.

Friendly service every time I go. Usually have what I need, this last time they didn't have my cabin air filter stocked. Nonetheless the service they have here always bring me back.

Staff was very helpful and changed my window shield wipers out for me. They also checked my battery for me, all free of charge, besides the purchase of the wipers.

Wow! Just called the mary esther autozone looking for a 6 rib 103 in serpentine. The woman on the phone looked for 5 seconds and said we don't have it. I asked for 103.5 or 104 in and with no hesitation she said don't have it. I asked if she knew the entire inventory to know they didn't have it and she hung up. Lost a customer today. Sad customer service.