I needed a new head light so stopped here. The employee was very friendly and attend to me right away. I told him what I needed and he got it right away. I asked him if they would install the headlight and he said yes he would free of charge. He was very polite and had my new headlight in and working no time at all. Excellent work and excellent staff.

I have a Ford Fusion hybrid SE and needed a battery. I sat at another place for an hour to be told they had no idea what battery I needed. I went to O'Reilly's where in about 5 minutes flat I had a new battery installed. I want to say thank you so much to Will, the knowledgeable and very nice man who helped me. So much appreciated. Great service at this store.

I’m giving 4 stars because of Stephen who FINALLY helped me was amazing, other wise it would be 2 stars. The tall gentleman literally argued with me on where my battery was. (Just 10min before I jumped it). He “educated” me that the computer said the battery was in my trunk (it’s a small SUV) and they could not help install the new one I bought because it would take more then 25 minutes. It was like talking to a wall trying to explain that the battery was in deed under my hood, then he refused to help me anymore.The young man I mentioned earlier took my old battery out and replaced it with the new one in less the 15 minutes. I will only go back to this store if he is working. If not Advance Auto Parts is 2 blocks down.

Our car battery was giving up in our car and we came to O’Reilly off of Racetrack in Fort Walton Beach, Florida right before the store closed. Stephan helped us so much. He was amazing and made us feel relieved! Stephan is great and should be recognized for his attention and customer service! Thanks again Stephan!!

Every time I go in here they don't ever give me the right stuff, & this one I had got an ac relay, the first one was the wrong one, then the second one I realized it wasn't what I needed so I returned it well the guy that did the return did it wrong & I ended up having to call them cuz my refund didn't get put back on my card & I live at least 30 mins from this one

The Manager was very helpful and attentive. Store looked stocked, clean and plenty of selection.

Very helpful. I had a dead battery while traveling. They were happy to to do the battery test and had loaner tools for me to use. Class act.

Always greeted, and constantly asked if I need help. I'm a mechanic so I usually decline but still nice that the employees actually take care of customers. Very clena amd organized.

The worst customer service it seems as though everybody in that store doesn't know Auto Parts and if you ask to get extra help they look at you like you're crazy I will never shop there again they are the worst in customer service

The guy in glasses that worked the register was very rude. His shirt said professional but his work ethic said he was lazy and not willing to help me. Very disappointing! I never get turned down for assistance at any advance auto parts.