Bill Smith Auto Parts 61832

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Patty Mendez

I was looking all over the place for a rim that would fit my 2006 toyota corolla and after a few bad lucks i was able to come across Bill Smith Auto Parts on the Walmart website. I called them directly to ensure the rim would fit and I was able to get a call back from Bruno who did an awesome job in finding the rim. I ordered over the phone right then and there, received the rim in about 4 days and it was a perfect fit! I will shop here in the future and definitely recommend!!

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Nikki Stough

Spent $1200 on 4 new rims for my SUV and one rim is the wrong color. That rim is also incredibly bent—not sure how it passed inspection... Not only those issues, but one of the other rims is already scratched up straight out of the box. The auto shop that put the new rims and tires on my SUV called to ask if I still wanted the wrong color rim on my car, but at this point I had no choice since one of my tires blew last week and I needed the new tires on to avoid another blowout. Now I’m going to have to get a new rim sent out that’s (hopefully) the correct color and go back to have the wrong color rim changed out, paying MORE in labor fees when this should’ve been completely avoided. If you buy 4 of the same rims at the same time on the same transaction, why would someone from your store send 3 of one color and 1 of another color? How does that even make sense?? So embarrassing and ridiculous considering the money I’ve spent on these new rims (and now I’m going to have to spend even more money because of this issue).****Edited to add**** this company was very quick to address this issue and make it right. They were very courteous throughout the process. They sent out a new rim in the correct color and gave me a return label to ship the old one back when we got the correct one switched over. They even offered to pay labor costs for the auto company when they switched the rim over (they didn’t end up charging me, but this company offered to pay before the fact and that says a lot). Although this was a pain in the rear to deal with for months, they made it right and I’m pleased.

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Alexis Tharp Kyles

These guys are amazing!!! If rating them 1 through 10 they’re a 10 with friendly and professional staff members! I drove from Indianapolis for what would be a you have to pick it up tomorrow item and these guys tackled the situation immediately to give me same day service! WHO CAN ASK FOR MORE!!! Oh and very good pricing on parts!

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Rely Support

I am been regularly assisted by Bruno at the store for all my auto parts requirements and I must tell everyone that I get exceptional and prompt service. Bruno you are amazing... Keep up the good work.

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Jordi Horton

one of our advisors who no longer works here ordered the wrong part on a car. i called to get it returned even after reading i may have to pay shipping to send it back. when i spoke to bruno. he said don’t worry about it, and issued the credit despite our issue. that’s awesome customer service! and saves everyone some headache

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Mark Papadopoulos

I recently found myself needed two new wheels for my 15 year old car. I called Bruno at Bill Smith Auto and he helped me out tremendously. He was very professional and courteous and we were able to complete the transaction in a matter of minutes. I will definitely reach out to Bruno again to help keep my car on the road.

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Devin Brooks

We use Bill Smiths often, great customer service and parts. Bruno is very knowledgeable and will go above and beyond to help the customer. Thanks Bill Smiths and Bruno!

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tracy anderson

Had a wonderful experience with Bill Smith's. An employee by the name of Bruno was especially helpful and made sure I was ordering the correct part. I appreciated his patience and genuine care. I would highly recommend this business, as well as Bruno!

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Joe Anderson

I definitely recommend Bill Smith Auto Parts. I did an engine swap for my '07 Kia Sportage and they had what looked to be a good engine. With all the pictures including of the VIN plate, I was able to verify the mileage and maintenance history on the vehicle and felt as comfortable as I could. Bruno was easy to work with and addressed any issues as they popped up. He even gave a credit back to cover labor when the engine arrived with minor shipping damage that was addressed by my mechanic with a parts swapout from old engine.Engine installed fine and really runs great! If I am ever in market for another engine, transmission or other salvage part that I can't find locally, I'll be checking their inventory knowing what they say and show online is what you get. And that's all you can really ask for in a good salvage yard.Thanks Bruno and team!

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Jeffrey Dockstader

Bruno was great, he found my invoice and emailed it to me. He was really good at helping me because I had ordered a headlamp through a third party.