Bill Smith Auto Parts IL 61832 (n/a)

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Patty Mendez

I was looking all over the place for a rim that would fit my 2006 toyota corolla and after a few bad lucks i was able to come across Bill Smith Auto Parts on the Walmart website. I called them directly to ensure the rim would fit and I was able to get a call back from Bruno who did an awesome job in finding the rim. I ordered over the phone right then and there, received the rim in about 4 days and it was a perfect fit! I will shop here in the future and definitely recommend!!

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Nikki Stough

Spent $1200 on 4 new rims for my SUV and one rim is the wrong color. That rim is also incredibly bent—not sure how it passed inspection... Not only those issues, but one of the other rims is already scratched up straight out of the box. The auto shop that put the new rims and tires on my SUV called to ask if I still wanted the wrong color rim on my car, but at this point I had no choice since one of my tires blew last week and I needed the new tires on to avoid another blowout. Now I’m going to have to get a new rim sent out that’s (hopefully) the correct color and go back to have the wrong color rim changed out, paying MORE in labor fees when this should’ve been completely avoided. If you buy 4 of the same rims at the same time on the same transaction, why would someone from your store send 3 of one color and 1 of another color? How does that even make sense?? So embarrassing and ridiculous considering the money I’ve spent on these new rims (and now I’m going to have to spend even more money because of this issue).****Edited to add**** this company was very quick to address this issue and make it right. They were very courteous throughout the process. They sent out a new rim in the correct color and gave me a return label to ship the old one back when we got the correct one switched over. They even offered to pay labor costs for the auto company when they switched the rim over (they didn’t end up charging me, but this company offered to pay before the fact and that says a lot). Although this was a pain in the rear to deal with for months, they made it right and I’m pleased.

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Alexis Tharp Kyles

These guys are amazing!!! If rating them 1 through 10 they’re a 10 with friendly and professional staff members! I drove from Indianapolis for what would be a you have to pick it up tomorrow item and these guys tackled the situation immediately to give me same day service! WHO CAN ASK FOR MORE!!! Oh and very good pricing on parts!