I couldn't get the big dealer near me to even return a call. Ordered through Chipola and couldn't be happier with my new truck. Well worth the hour drive. They placed a custom order for my Maverick and even got the spray in bedliner done under the original quote. Talk to John Allen, easiest vehicle purchase I've ever had.

Never take your vehicle there for service!! Especially if you have BLUE CERTIFIED!!!! THEY DO NOT ACCEPT IT EVEN THOUGH THEY CLAIM TO BE A PROVIDER!! CORPORATE FORD WILL HEAR ABOUT THIS!! People pay very good exceptional money to be a part of a blue certified.... At these people take your car back into the shop and start working on it and then tell you that they do not accept your warranty blue warranty blue warranty or any warranty.... Then hold your car hostage and make you pay!!!! I will see to it that Ford Corporate knows this is happening!! BEWARE!!!

Dealership told me I'd need to wait a month to have my vehicle with major mechanical issues seen. Had to call for 4 days to verify appointment, only for dealership to call me day before appointment and cancel on me due to "staffing issues." Their associate "dotty" told me verbadam "I don't care" about your issue. Save yourself the headache and take your vehicle elsewhere, the shop complained that every dealership is experiencimg these issues but Panama City and Dothan were able to see me the same day. Good luck.

Good people doing a good job as fast as a small dealership with a large workload can. There are times when things don't go as fast as we would like. However, I have come to know that the quality of work done is far more important than it being done quickly. I will continue to use Chipola Ford because it is locally owned and operated. In addition, the personal relationship that I have developed over the years with ALL of the employees, management, and owners makes it enjoyable to do business with them whether I am purchasing another vehicle or maintaining it.

This is my third vehicle purchased from Chipola Ford, and though the pandemic caused delays with production, supply, etc., in the end, I was very happy with my Bronco Sport and the customer service I received.

Thank you, Chipola Ford for putting me in my perfect 2017 F-150 Platinum truck.Everyone from the bottom to the top bent over backwards to help me find just what I wanted.They aim to please and are courteous, kind and helpful. If you like honest sales and service, then this is the place to go. They treat everybody special.Ask for John Allen, he’ll find you that special vehicle even if they don’t have it on their lot.You can’t find better people to deal with, I’m a customer for life. Thank You!

Nicest people providing the worst possible automotive customer service that you will ever experience! And don't bother call the owner Will, because after you speak to him long enough he will start blaming the customer for his employees short comings. Made an appointment and it still took 5 days to perform basic maintenance, check the backup camera and figure out that the front end shake was 2 bad tires and put on the tires. Never once called me or fleet with an update even after telling me they would call me back.

I am not a writer but I bought a 2021 Ford Bronco Sport today. Easiest thing I have done. Seriously I hate the process. They did it seamlessly. My sales guy Josh was amazing. He was knowledgeable and patient. I live in Crawfordville and Chipola Ford is 1.5 hours away and that is the only place I will buy a vehicle from. The sales manager was just as awesome. There was no pressure. I hate car sales, sorry but I did. Now I feel differently. Great experience all around, price included. Just go there.

I have owned 3 Fords over the last 12 years and was about to purchase a new one. That decision to buy a different brand was made very clear for me today. I have never had any problems with any service department across this nation. Which is one of the reasons I have continued to buy Ford cars. That stopped today. It seems that this local dealership seems to be doing very well and doesn't need my business or any others. I will gladly tell all of my family and friends to shop for their cars at another establishment.

Glad to see oil change is down to under $50.00, last one was just under $60.00. Had 10:30am appointment was out at 11:10am. Great job as usual, only complaint is waiting room way to warm.