Ducky's Auto Parts Inc WV 25701

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Kelly Brooks

I purchased a 180.00 door for my mustang. The owner himself was SUPER helpful. He's been around for YEARS, and his hospitality and good word is known in this area...well he sent his son or grandson out to retrieve my door, along with another super helpful worker. After getting the door off, the son didn't want to give me the top hinge...I told him I needed it, it was a part of my purchase...that particular hinge was the one that was damaged on my car, which is why I needed that one...well he RUDELY said, "well like I said, it doesn't come off. I would have to take the WHOLE dash apart to get one bolt and that's not worth my time..." I said again as nice as I could that I needed it, and I already paid for it...and he said " I can give you your money back, but like I said, that's not worth my time! " The helpful worker beside him started to try to get it anyway, and he punched him on the shoulder and yelled meanly, " YOUR GOING TO BREAK YOUR TOOLS, I SAID QUIT! " ....and he stormed off, still arguing me that it was not worth it to him, the bolt was located behind the dash, rambling off to himself...the other worker apologized for his actions and wanted to help but wasn't allowed. Behavior like this is why all these long known businesses go out of business once the newer generation takes over. It was absolutely awful the way that boy behaved to his customers AND to his worker. I hadn't had a working door in four months and I was so discouraged leaving there....I stopped my Adkins Ford in miller Ohio desperately trying to find a top hinge, explained what had happened and how I was treated....that sweet old man told me to hold on...he came back in FIVE MINUTES with the hinge I needed, WITH the bolt. I cried...it wasn't just a hinge. That hinge was a part of making every day work correctly for me and my three children to get place to place...Adkins owner hugged me and told me, " those young men aren't experienced. All they needed was an 8MM, the bolt is on the outside. Hold the door open all the way, then Just remove the bolt, and thats all you need to do." I thank the older folks who have ran this area all these years, because Lord knows when the newer kids take over, everything will go downhill. As a mom of three, with no help, it was so easy to put my door hinge on BY MYSELF IN TEN MINUTES...So, if you want to do dealing here, make sure you deal with ducky, NOT his son or grandson, he's lazy and rude, and as Adkins said "not educated enough on these things"

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Doc Adkins

I have purchased 2 vehicles there and have never experienced any issues... Great vehicles...

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Jim McVey

I've never had to get used parts from a salvage yard before and the experience was fantastic. Great group of employees. They pulled a used part for me and had it waiting for me when I got there a couple days later. I'd definitely check there again if I need a part.