Our house was missed this morning, I was home and saw it get skipped. Dispatch was super kind and helpful when I called it in. They sent another truck… I watched the truck come back, slow down and drive away a second time. Very frustrating and confusing since the second time it was clearly intentional.Edit: despite your reply that it was in fact a confusion and the driver would be back it is now 5:30pm and the bins were never emptied. If your company says they are going to do something at least be prepared to follow though.

The staff are very helpful and pleasant, they opened at 8:30 am on a Sunday no less . It costs a bit more than Hartland but it's a reasonable trade off for the convenience and location. I highly recommend this establishment.

My job calls for going to the dump once a week at least. I've seen dozens across BC and this one is my favorite. Good people work there and the drop off is super simple.

Total scam. We came there with a good intension not to throw away garbage in bins around the town because we are travelling in a car and they charged us for 30kg of garbage when it was only 3 plastic bottles, few papers, 1 tetrapack and one small light garbage bag. After our defense they even tried to make us the bad ones, saying their weights were just calibrated. One good thing is that they charged us "only" for 16 dollars in the end just because we got inside. We didn't know there was that kind of a fee just for entrance so we had to pay it but don't trust their weight!

Best place in Victoria for this service. Well organized, and friendly staff. Yes, it's pricey, so when you do make a dump, make sure it's a full load and worth it. You are paying for convenience, rather than hauling it out to the middle of no where or an entirely different city. Honestly, it's worth it when you are doing multiple trips.

Baware, they will scam you. They just tried to tell me 4 bags of cardboard and plastic containers weigh's 350lbs and charged me and extra 15 dollars over the minimum. And then treated me like I was crazy for questioning them. It was around 50lbs total. Take your business elsewhere.

Well run and organized but outrageous prices. $13 per propane tank and $21 per mattress piece, that's $42 for a matress plus a box spring plus the weight of your garbage. Be prepared to part with your cash.

EDITIt appears they were closed at noon because they were having a staff party which is fine however they forgot to put signs up on the front gate letting everybody know hence the confusion. They apologized for it and the service the following day was groovy.Woke up early Saturday morning and the wife and I spent time loading up the truck with yard waste, old wood, tanks, etc only to arrive at 2pm and it was CLOSED? Gates locked, no one on site, and the phone message saying they were busy on the other line LOL. No signs noting it was closed for a specific reason AND I called the day before and the man told me they are open tomorrow (being today, Saturday) from 830 to 5. While we were there 6 other groups of people showed up with tons of stuff loaded in their cars and trucks and we all sat baffled at them being closed.

Absolutely the best! Friendly, knowledgeable staff and very well organized.

The staff are nice and it's easy to dispose of your stuff.