EMR Northern Metal Recycling Minneapolis - Scrappy’s Express 55411

K

Kevin A

Although I stand by my review previously, considering that 100% of what I stated happened. I was able, after several hours and a few frustrating times reliving my frustration, the regional Manager Tom bent over backward to try to make things right. By doing this they improved my experience and both sides won in the end. To be clear, I was authorized a higher price on some other recycling, whichever ended up being a bit over what I had spent on gas during the entire fiasco. I still haven't had a chance to travel back to Minneapolis during banking hours to cash the other check I should have never had to take, but at least I am not out 100% on this experience. So with all that being said my experience went from a 1 star to a 3-3.5 star due to the fact I still had the horrible experience that will frustrated me for weeks. Thanks again to every employee not working at Scrappy's location. You all took the brunt of the accountability and for that I am grateful. This might just be a little high for this place. The only reason to take an hour lunch is for the extra cash from recycling demo items, etc, in my opinion. Yesterday I drove with a friend from St. Paul specifically to their location so I could get paid in cash. Before even starting to empty my truck and trailer, I asked again if they paid in cash and had cash to pay me, then once we came to an agreement on how much. So, I spent the time to unload the recycling I had accumulated over the past few months and agreed to a $155.75 cash payment. Great, then I go to get paid where the rude, disgusting lady behind the counter acted like it was my fault they gave me bad information.... Fine that made it a 3 star visit now I have to either mobile bank the check or find a place to cash it. I tried Walmart, which takes like 30-45 more minutes, and they decline the check with a phone number to call to ask why... Another hour on the phone with someone who clearly struggles with the English language advises me that it isn't me it's the account holder who wrote the check... Great, my time has zero value to these people clearly. I call them and tell them calmly that this happened after being lied to by their employees and her reply was to not only blame me yet again but to tell me to take another trip out to NE Minneapolis from the Eastside of St. Paul to cash the check at their bank. How is this not fraud??? They advertise that they pay cash but wait until they have your recycling unloaded and gone to tell you their "ATM IS BROKE" weird.... If my business advertised that it paid in cash, we would have more than 1 ATM, and it would never be a time where both were down. A very shady business, and I am going to do my best to never use them again. Attorney General Ellison should really investigate these people. This is just a little too convenient, and I don't trust conveniences. There is something very wrong with not being able to find another alternative to this shady company.

P

Patrick D McNulty

Up until recently, the staff at EMR Northern Metal Recycling welcomed walk-ins for people who don't have a vehicle or can't drive anymore. Now due to a "company policy", walk-ins are no longer allowed! I'll take my business elsewhere, or better yet, I won't pick up any aluminum cans.

J

James Mattson

First time at EMR with employees and other customers alike were so friendly to help me navigate the property grounds, facilities, and assist in the quick access of the tub forklifted to the back of my truck. Thanks to EMR taking my cans I can't get that done at KNK anymore.

T

Tom Condecon

Took my friends neighbor in there yesterday . He had a bunch of zinc but they wouldn't give him the price for zinc. They gave him the price for aluminum. And he had a small bucket with

J

Jack MacMillan

Quick friendly service from the guys that weighed our bags of cans and the woman behind the glass had a great smile!

T

Trevor O

I've had good experiences on most occasions but bad ones on a few, where i was charged extra for tare weight and shorted a lot on weight for copper and brass. Make sure you look at the weight and your receipt unless you want to get shorted for all your hard work.

c

cindi czech

I started recycling metal here 2 years ago . I did not know what to do when I first arrived. Everyone working there was SO nice and helpful my 1st day and it's not ever changed !! The people who work here are FANTASTIC IN EVERY SINGLE WAY!!!! So VERY hardworking, helpful and friendly. I tell everyone looking to recycle, go here, to Scrappy's. Thank you so very much to the employees at Scrappy's especially !!! See you all soon !!!!☺ ☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺

D

Dan Dunkley

I give them 3.75 stars hadn't been there in a while could have been more helpful with what to do and where to go in other words better instructions and the process price paid is comparable to other sources

T

Troy Baker

I have been going to EMR Scrappy's for about 10 years now, I've found that Scrappys is the better choice than their nearby competitors. They even take ferris metals! (magnetic - ie steel, iron) You will need 500lbs or more to get paid for your ferris scap and no minimum required on non Ferris (ie aluminum, copper, brass) Top dollar paid out for your scrap without the hassles you will tend with other nearby yards. I highly recommend Scrappys!

T

Tony Perkins

I have been going to this place with my dad since I was 10 years old and now I'm 61 and they all know me very well except for the new employees, but I Love coming here to unload much stuff and move on to my next stop.

L

Laurie Ann

VERY nice employee!! Never been to a place like this , heard prices are close everywhere. May look around and see if I can get more then 30¢ a pd for scrap aluminum.

V

Vyse Foxx

I'm new to this, and am a mountain dew freak. Few dollars I made I used...... TO BUY MORE MOUNTAIN DEW!!! Mountain dew + xbox = GDL good damn life. Lol. This is a nice place, gives little. But anything helps.

C

Cece Billington

The can man who helped me was excelent.. and even sprayed my hand and gave me paper towel .. thank you your place has changed alot i was there15 yrs ago.. THANK YOU very nice place to recycle.. P.S. Recycle cans here the only place whos taking Cans....

B

Ben D

Terrible service and employees. Long waits. We use metro in st paul now that they take all metals. Oh yeah and the northern n. Mpls pollution. I would never use them again.

D

David Rice

I had a bunch of scrap steel and scrap aluminum very convenient very easy and I got paid cash after that I had to to take the wife out to dinner

M

Matt Johnson

The fire at your scrap yard stinks something awful. Horrible experience would give -100 stars if possible. Please go away.

H

Harry Peka

Had some aluminum to get rid of And got 50 cents a lb for 100 lbs not scaping anymore. Nice people

V

Vanessa Talberg

My first time there. Fast and courteous.

K

Kenneth Jones

I was just parked on the highway.. don't know anything about this place what I do know is they've been there very long time

M

M Gritzke

The staff is courteous and helpful . Good prices paid!

J

Jennifer Anderson

Always pay us top dollar love the staff too very helpful! !

J

JC Younger

By far one of the best scrap buyers in Minnesota. Alot of the other ones are crooks!

D

Don Baumann

WHY DO SCRAP YARDS NOT POST THEIR PRICES ON THE INTERNET NO MORE

J

Jeffrey Kruger

FRIENDLY....HELPFUL STAFF...NORMALLY GO TO A COMPETITOR...BUT WILL START GOING THERE...

M

Matthew Abel

Knowledgeable and friendly.

J

Jared Bradley

Nice guys fast and simple. Great operation!

D

Dave Kellner

Fast and friendly service. Competitive rates.

D

Dominic Taylor

Always friendly and serious about their safety and recycling!

A

Alejandra Rosario

Very helpful and great prices! $$$$👌🏾🤗

C

C

This commercial place. Minimum payment $155 ton