Grande Prairie Wheaton Chevrolet T8V 3X9

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Bryan Strong

Went into the service centre first to get the car repaired. The service desk got me in the same day as I was stranded which was awesome. High five to Tony for being accommodating. They did their best to fix the vehicle but to waiting on parts for 10 days I was unable to wait as hotel bills get expensive. I dealt with Don the fleet manager who was nothing but understanding and tried his best to get me back on the road so I could head home. I was able to get a new vehicle and out within a day and a half of getting the vehicle. Done went out of his way to ensure I could leave and get home safely. I appreciate all the help Tony, Don, and the team did to try and get me back on the road. I would recommend dealing with the dealership anytime. No hassles in sales, very honest, straight forward, and kept things straight without trying to sell into something lore expensive than needed. Top notch dealership.

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Adam Unger

I brought my truck in for a diagnosis on my transmission. They did it cost me $194. In the process they found some items that we covered by my third party warranty. Booked it in for a week later. Day comes for me to bring in the truck in. Come to find my apartment was never made. Then they call me an hour and a half later and say they can get my truck in. Fast forward 7 hours and it is time to pick up my truck. Now I have to pay for the deductible of my warranty. I am ok with that. It is what they try to do next that make me mad. They try to gouge me out of another 145$ for an oil change. They had to drain the oil pan to do the upper and lower gaskets and then wanted me to pay for the oil that they need to drain to do the work.

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Dustie Brewer

Dealt with Doug Robinson on my new Cadillac. He was very professional, very helpful and made the entire experience very easy from the time we walked through the door till the time we took delivery of our new vehicle. Top notch service and customer service….and extremely knowledgeable. Highly recommend Doug and the entire team at Wheaton if you are in the market of getting a new vehicle.

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Kevin Davis

I just wanted to share my experience with purchasing a new vehicle at Grande Prairie Wheaton and having Doug Robinson help me with the process.I have now bought two trucks from them and couldn't be happier with how I was helped and treated by Doug, he is actually the very reason that I returned to purchase the second truck. I live just over six hours away from GP and have dozens of dealers in between but still chose to return just to be able to have Doug help me. Doug exudes honesty and integrity and shows a genuine desire to put his customers first. He helped me in every way possible with my questions and was very knowledgeable and offered advise that I was unaware of but was quite appreciative to hear.Doug looks after his customers like he should and goes above and beyond in my opinion. Any issues that I have had I've just shot him a quick message and he calls me right away and gets it handled right away. Doug is in the upper echelon in the service he provides to his customers and I would recommend him to anyone looking for the best experience possible.

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Robin

Treatment of employees is absolutely appalling!! I witnessed an employee berating another employee, she was cursing, swearing and actually physically threatened the other employee. What kind of workplace is this? Where is Human Resources?? This is disgusting!! This woman actually threatened to assault her co worker, by stabbing and slicing him!! And did it in public where customers could hear and see it. She should be fired IMMEDIATELY!! She is very lucky the gentleman didn’t call the police and have her charged. I will not be giving them my business until this woman is gone and I will make sure others know of this incident and take their business elsewhere as well.

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Quinn Baker

We recently had a great experience with Doug Robinson at Wheaton Chev Cadillac in Grande Prairie. He happily showed me the ins and outs of the car when I went in for a test drive and was more than accommodating when I had more questions. He guided us through getting the best for our dollar and then found the exact colour and seat configuration I wanted. He spent extra time, on the day of pick up, to go through the fine details and make sure I was comfortable with my new ride. He didn’t pressure at all and facilitated a very pleasant buying experience. We would happily recommend him to anyone in the market! Thanks Doug!

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Matt Eastwood

We had an awesome experience purchasing my fiancé her first luxury SUV. Doug Robinson made this experience very easy, and the easiest transition from her truck to an SUV. Doug was more than happy to get us out on a test drive and get her truck appraised while we were out, once we were back he already had the numbers all figured out. This was the first time we didn’t have to haggle a salesman for a better trade in price, he came out with the maximum amount he could offer us, and we were blown away!She of course needed the weekend to think it over, as usual, but Doug got ahold of us Monday morning and we started the process on our new vehicle. After the financing was approved Tuesday we got to sign and do the trade that evening, Doug stayed late and made sure we knew how to use all the features and set up the keys, also explained all our new perks with Cadillac we weren’t aware of. Doug always had a smile on his face the whole time, and made sure when we left, that we were nothing more than satisfied.I would recommend Doug to anyone that is looking to get in a new Cadillac, or even a Chevy!Thanks for everything Doug, you rock!

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James Saunders

Great experience with our latest purchase, this was not the first vehicle we purchased from there and all purchases have been great but this last one went beyond our expectations.Doug, Wayne, Sarah and Bill and more were fantastic and even made special trip 300kms away in middle of night when we had unforeseen trouble come up.Top Notch folks over there!

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Doris Lines

Doug Robinson was very helpful during the process of purchasing my new Trailblazer. He went over the Trailblazer both inside and out explaining how everything worked. He also answered my questions in such a way that I could understand the answers. He was very courteous. I would recommend him to anyone looking to buy a vehicle.

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Christine Symonds

If you are looking for a new car, I highly recommend Doug Marshall Chevrolet dealership. Amazing people and service. They even helped me out with a rental while I was waiting for my new ride to come in. Rolly & Bob were awesome. They went above and beyond for me.