I bought a left and right axel for my 06 Chrysler van (which was the wrong axels for my van) so I went back for a refund the fat guy with glasses got an attitude asking why can’t I keep them I said I don’t need em he gets mad told me I’ll have my refund in 48 hours still haven’t gotten my refund

We purchased a motor 8 months ago and the #8 cylinder went bad after 18,000 miles. It took over 3 weeks just to get the authorization to do diagnostics from LKQ. Once we preformed all the test it has taken over 2 weeks and still not response to move forward. Worse than an insurance company with a claim. They pay about 50 dollars per hour for labor when everyone charges 150 so I have to pay 100 out of pocket. The repair shop has spent 4 hours on the phone and still have not been given the go ahead. Buy a reman motor from the factory, in the long run you would save. I have spent 2,000 in rental, 500 in diagnostics, and will spend 2,800 to actually install the motor and this is just related to the warranty part. This was all because I decided to buy a motor from them. The three shops I talked to said they won't work on junkyard motors from LKQ. I finally found one shop that will install the motor but they are charging 25 per hour more than their shop rate because dealing with LKQ has been a huge time waste.

LKQ is the encyclopedia of auto parts in America. I have never got it wrong with them. The return policy is stress free. Above all LKQ Nevada has one amazing customer service representative Ashley Djorlin, very professional, efficient, and hardworking rep. She is so courteous and will take time to take your order correctly. Above all you can never talk to a voice mail when Ashely is on duty. She is a big asset to your company.

Would not recommend to anyone. I’ve heard and read the bad reviews and should’ve listened and stayed away. Had to wait a week and a half to get my order and it was the wrong part. Will probably have to wait a month to get a RMA number to return it. And now I will have every part for my project except this one. Thanks LKQ.FYI: My order was an online one and I have no idea how their in store staff are. My review is based on their online customer service.

They are always very helpful Melissa at the sales desk was amazing very knowledgeable

I gave 5 stars because of the customer service. It was exceptional! I ordered my car part. However it wasn't the right one. I called and they were right on top of it. They were very helpful and polite the entire time. I got the right part in just a few days. No wonder they are always busy...

This is a really good place to get new used and remand parts for your trucks,cars and suv ask for Jen tell her Jimmy from CPR, Classic Performance Resources sent you she is the best and will get you the best prices possible

They carry lots of parts at fair price's 👌

Good selection 60% of the time they have what you need in stock but overpriced for sure in town unless you ordered off the eBay LKQ then you get a way better deal

Excellent customer service Very polite girl at the front desk