NAPA AUTOPRO - Wrenchmasters T4N 5Z9

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Leonard Sisco

Well where to start? I started using Jeff over 20 years ago. I continue to go back because of his honesty and straight facts approach. Essentially he will diagnose what needs to be done, what can wait and zero pressure. I never get the feeling that I am being "sold" anything that isn't required.Adrian is a rock star as well- very friendly and approachable and shares the same philosophy as Jeff.Services: Auto engine diagnostic, General repairs & maintenance

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Theo Summers

Excellent service from work on car to ride home and back. Very knowledgeable and willing to make sure you understand everything too. This is going to be my shop I go to for all my vehicle needs

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Kevin Beattie

I have taken all my vehicles that arent under manufacturer's warranty to Wrenchmaster for servicing for the last 17 years or more. I have trust tha they will do the work that is necessary and they are always fair and reasonable with their billing. In my opinion they are the best auto tech shop in Red Deer. Services: Wheel alignment, Brakes, Oil change, Air & cabin filter replacement, General repairs & maintenance, Body & Trim

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Melanie Girard

I took my car in for an inspection, oil change, and to put on my winter tires at Napa Wrenchmasters on Thursday November 11, 2021. I was told that my rear brake calipers, rotors, and pads had to be changed. I was quoted $1200 and then told they could give me a slight discount and do it for $1100. Needless to say I called other places. Got a quote for $862 and another at $691. One told me that calipers usually don't need to be changed but instead serviced if they are sticking. Another garage confirmed the calipers just needed to be serviced. In total the other garage charged me $440 instead of the $1100 Wrenchmasters quoted me. I am not recommending this place and will never return.Edit based on response: The written quote I have never conveyed this to be a worst case scenario. I would be happy to attach it here. Nor did the person I spoke with at reception. The quote was also for premium parts. When I asked about pricing for medium parts I was told that my 2012 matrix base model could only do low or premium and they wouldn't recommend low grade parts (instead of telling me that's all they had in stock). When I called another place they gave me a quote of $862 also for premium parts and "worst case scenario". I agree there were major communication issues but also that this place is extremely overpriced, and it seemed deliberately so. I didn't appreciate how any of this was handled. It speaks to a lack of professionalism, integrity, and honesty. Please note that if the calipers were indeed seized it would be extremely noticeable when driving the vehicle both for me as the primary user and for Wrenchmasters when they drove it (one garage described it as if the breaks were always engaged). Either way, I think it's in any customer's best interest to shop around, get a second opinion. Hope this review is helpful and saves a lot of trouble and money for someone other than myself.

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Ali Misener

I have and will continue to recommend Wrenchmasters to my friends, family, and strangers. Excellent service, honest communication, and integrity. Simply put; I can trust them. Services: Wheel alignment, Tires, General repairs & maintenance

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Ron Wozney

These guys were great!Got my warranty work approved & did the work. Replaced a transfer case in my 2017 Chevy 1500 & it's been working great.I will be back & recommended Wrench Masters to anyone who wants good honest mechanical work done.Services: General repairs & maintenance, Transmission

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Dave Sundermann

Over the phone quote. Same morning service. Kept in contact. Picked me up and dropped me off as needed. All staff were awesome. Highly recommended as usual. Service: Tires

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Aaron Roberts

Friendly people, convenient customer service shuttle to take me home and pick me up after work was completed.We just had to take the car in for some brake work, a wheel alignment and a few other odds and ends. Once again, another satisfied customer!Recently I rolled in late in the day with a tire going flat (4:30). They took it off, found the problem and got me on my way BEFORE 5! Fast Service!Services: Tires, General repairs & maintenance

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Brent Budvarson

I have always had great service at Wrenchmasters. Jeff and his team are amazing, have diagnosed and made recommendations that are fair and practical. I recommend them to everyone I know that is looking for someone to look after their vehicle that is really good and that they can trust. Services: Brakes, Oil change, Tires, General repairs & maintenance, Battery

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Tim Barnes

The crew at Wrenchmasters were fantastic! They helped me out when my truck broke down on the highway. They got me into the shop quickly, kept me informed every step of the way, and got the truck fixed up. Y'all are awesome! Thanks. Service: General repairs & maintenance