Rad Towing WA 99336

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Larry Rich

(You're incorrect about a notarized letter. I called three times asking for alternatives to a 10 hour road trip. Each time I was told the only way to retrieve the vehicle was to show up in person with an ID. Maybe your dispatcher's dont know this. I wish i would have written down their names.) My son's car was towed on a Friday. He tried to pick it up early Saturday. They wouldn't let him recover it because the car was in my name, I'm his father.The car is his, he makes the payments but i helped him with a loan when he was 16 yo. They demanded I drive up from from Oregon, (10 hours round trip) and show them my ID. They wouldn't let me send them an email scan of my ID. They wouldn't accept my son's insurance form with his name, address VIN number. RAD towing made this transaction so inconvenient. Unbelievable!! Plus they charged my son $1074 for a hook up and storage for 24 hours. Ridiculous! I called around to some of the local towing companies in Kennewick. They charge $400 for a hook up and $50 per day. Also they said they have no problem accepting a scan copy of a DL or written note from the person on the title. I know RAD towing are operating within the guidelines of the law but can't you have a little compassion on us?? Why make me drive 10 hours to show my ID to your rep who literally looked at it for 10 seconds and handed it back. Didn't even ask for the registration. Uggggg Im giving you three stars because your driver,dispatcher, and agent were courteous.

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Jayde Ney

700$ for a tow is unreal. They tow my car out of my apartment complex on a Sunday morning and it was 5 mins down the road!! How is it fair to charge 700$ when it wasn’t in there longer than an hour and it isn’t even 5 miles away from where it was towed from. How are you okay with scamming people!! And I get it I’m in the wrong but you don’t have to charge this much for a simple tow. I mean you towed 4 cars out of my apartment complex that morning towing each car 700$ or even more for the people who didn’t come get it at the same time as I did, who knows how much they paid. How about you help your community instead of making it worse. I mean shit 700$ for 4 damn cars you made at least 2800 in just that one day. How about you don’t be a pile of shit and work with people instead of making people’s lives harder, the community struggles as is and then rad towing has to go and way over price to tow a car. It’s unbelievable!!!!! Worst towing company ever don’t ever go through them!!!!

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Jay Kagele

Watch out for this place. Charge $700 for a tow. Wife parked in a spot that we shouldn't have. (Our bad). But to tow a car 3 miles and and impound it for a few hours is $700. When you ask about the prices and everything it turns into a giant mixed lie about what happened. Lesson learned I guess but just so everyone knows I wouldn't use this company. I think RAD stands for Ripoff and Deceive.